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Nissan Customer Care Service

Nissan Motor Co., Ltd.

P.O. Box 685003
United States - 37068-5003

Customer Support Phone Numbers

(800) NISSAN-1 1 3
(800) 647-7261 1 1
(855) 426-6628 1 0
Company sells Cars, Trucks, Crossovers, & SUVs.
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Nissan Complaints & Reviews

Nissan / Total Loss Payoff

Jessica Sennett on 2016-05-20
In February 2015 my Nissan Titan 2014 was totaled in a motor vehicle accident by the fault of another driver. I went all the proper routes of filing a claim with my insurance company and the insurance paid off the vehicle from the market analysis report. I cancelled my extended warranty a...

Nissan North America / Nissan Maxima

Tony Badraghe on 2016-04-29
I purchased Nissan Murano from West Hills Nissan 2 years ago, had no problem with them treated me fairly and I liked the car, few weeks ago received a brochure from West Hills, offering me new car with lower monthly payment, so I went there, showed me Nissan Maxima and asking me $525 a...

Nissan - Québec, Brossard / Dishonest Advertisements and Bad customer service

Denis T. on 2016-04-18
I purchased a new 2015 Nissan Sentra on November 23, 2015. The newspaper advertisements and internet web sites were falsely informing potential buyers of incentives like free winter tires and 3 year maintenance free programs for purchases made before advertised deadlines like November 23...

Nissan / 2008 Nissan Versa

Steve Longab on 2016-03-07
After my daughter was in a roll over accident and sustained serious injuries and no air bags deployed.The only answer I received from Nissan was "The air bags may or not deploy".They just read me a quote from the owners manual!They just wanted to get rid of me as fast as possible.The...

Nissan / Qashqai 2014

Hesham hafez on 2016-02-06
Dear sir I have a nissan qashqai 2014 and am compalinting about the bad performance of the car when i turn on the AC and i made lots of each compalints each time i do my periodic maintenance but no hope Can u help Wish u can Hesham hafez 01005499823

Nissan / 2009 Nissan Maxima Steering Lock Malfunction

Reviewer82479 on 2016-01-04
On 1/1/2016 I started my vehicle just fine and drove to my mother's home and parked. An hour later I attempted to start the car and...nothing. I noticed a yellow indicator light of a key flashing but nothing else. I went ahead and got a ride to Auto Zone to get a new battery for my FOB...

Nissan Motor Acceptance Corp (NMAC) / Customer Service

Daniel!! on 2016-01-04
Never had this much trouble just to talk to someone at NMAC. I am in the military stationed in GA and need for them to send my title to the DMV here. The DMV last year did it with just a copy but now they will not because NMAC never sent the original like they were supposed too. If they do...

Nissan Motor Acceptance Corp - Texas, Dallas / Customer Service

Reviewer33668 on 2016-01-04
I always thought AT&T had the worst customer service but I believe NMAC has them beat. I have tried for 6 days to reach them by phone. I have been on hold for hours during these days. I tried to initiate a chat -- no luck. I tried to email NNA and did receive a reply but when I replied the...

Nissan / Vehicle Financing

Reviewer32935 on 2015-12-10
NISSAN Motor Acceptance Corp approved our credit for 100%, ZERO interest financing and we paid $2500 down payment using MAJOR Credit card. OUR credit is OUTSTANDING. However, 30 days later, when our 1st monthly payment was due, Company refused to accept our card for payment. FRAUD! Company...

Nissan / Transfer Case and other leaks

Reviewer89857 on 2015-12-08
Had transmission of my 2009 Nissan Murano replaced under warranty in May 2011. Took to dealer because of clonking noise and oil leak. Diagnosed various leaks and needed repairs- transfer case leak, lower oil pan leak, rack and pinion leak and repair, lower control arms (both sides) leak...

Nissan - California, Arroyo Grande / Finance

Reviewer94491 on 2015-12-02
Starting in oct 2015, i have continually tried to contact nissan to change our payment due date from the 4th of the month to the 15th, as we are seniors and need to use our social security check. I have spent hours literally waiting on the phone, being told that there is a high volume of...

Nissan / Website changed and our auto payments was deleted without us knowing anything

Almelio on 2015-12-02
I have been a Honda buyer for the past 30 years and decided to buy a new Nissan of which was happy with. Without being informed via U.S post office other then I learned from the collection division that I was late. Once I investigated as to why when I have already set up auto payment, I...

Nissan - Ontario, Orillia / Pathfinder 2014 - Sunroof Blowing Out

Reviewer70809 on 2015-11-19
So this happened Tuesday Nov 17th 2015, driving on the highway no vehicles in front of me and I hear a loud bang sounds like a gunshot didn't know what happened till glass started falling down on me. I immediately pulled over off the highway to check my 3yr old son because he was in...

Nissan Motor Acceptance Corporation / Payoff Process

Reviewer99120 on 2015-11-09
I have owned over 50 cars in my lifetime, some old, some new, some I paid cash, and some I financed. This is the absolute most ridiculous customer service of a financial institute that I can imagine. In July 2014 I purchased a 2014 Altima for highway driving for work, the mpg made sense...

Nissan - New York, Ozone Park / Unethical Behavior/Unreasonable Charges

Reviewer33898 on 2015-11-01
Our complain is with Nissan of Queens (93-25 Rockaway Blvd, Ozone Park, NY 11417. Phone: (718) 835-8300) and Nissan Motor Acceptance (NMAC Phone: (800) 456-6622). On August 22 My wife and I went to Nissan of Queens Service to ask for an estimate of Our Nissan Rogue Wear and Tear to have an...

Nissan / Lease Payout

Rthls on 2015-10-13
Penny Stone 7 hrs · Edited · I would like to bring a situation to the consumers of Canada's attention with regards to the poorest customer service I have ever received in my life! This situation has left me feeling small and abused by a multi billion company that in no uncertain terms told...

Nissan Canada - Ontario, Cambridge / Bad service

Reviewer52788 on 2015-09-03
Transfer Case is cracked and leaked oil. I just heard the noise and took it to the dealership. They told me the repair would cost $3500 + Tax. According to threads online, this seems to be a very common problem on the Muranos. Some vehicle owners claim their dealerships repaired this for...

Midway Nissan / 2007 Nissan Murano Driver Airbag Module out at 75K+ Miles and Spiral Cable

Reviewer48841 on 2015-09-01
I called Nissan Consumer Affairs, because I had to shell out just under and I mean just under $1500 for a repair to fix the Driver airbag unit and module and spiral cable. Code B1054 was the problem and I had an airbag light on my Dashboard blinking on and off. After I had done my...

Nissan Of McKinney - Texas, McKinney / Dealer backed out

Pissed_Buyer on 2015-06-12
This dealership is unbelievable! I purchased a used vehicle from them. There was an issue with 4 of the door locks before I purchased and I told them i wasn't interested unless they were fixed. After talking to their technicians, the used car manager knew it would be a worse case...

Nissan Versa - Florida, Orlando / Unprofessional Sales Procedure

Shaina12 on 2015-03-31
This has been a bad experience for me. They are aggressively high pressure. I caBme there with the idea of a car that I want and the monthly payments that I am comfortable with. I left there $100 more than I agreed to pay, a car that I don't like, and whole pack of lies that were told...

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