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Dollar Tree Customer Care Service

Dollar Tree, Inc

250 San Pablo Towne Ctr
San Pablo
California
United States - CA94806-3921

Customer Support Phone Numbers

Contact Form
http://www.dollartree.com/custserv/contactus.jsp
 

Dollar Tree Complaints & Reviews

Dollar Tree / Store manager

Pa
pamela thames on Dec 7, 2016
I went into the Atmore store with my niece and her kids about mid November. While we were in the store I heard the manager telling a child in the next aisle, "I should do like we did in the old days and give you a broom and make you sweep and clean up." My niece went to see who she...

Dollar Tree / Manager on duty

Md
Mdw9706 on Dec 1, 2016
I was at Dollar Tree in Cross Lanes, WV and needed assistance with an item I was searching for. The cashier directed me towards the manager, Tanya, that was in the back of the store. When I finally found her she was chatting on her cellphone with what sounded like a boyfriend from the way...

Dollar Tree / Tax exempt

Jk
jkopke on Nov 30, 2016
I am a tax exempt buyer for a non-profit organization that purchases frequently from Dollar tree. Most of our purchases are at the store and I have a tax exempt card issued thru the state I use have no problems. Online however they will never exempt by taxes! I have sent in my tax exempt...

Dollar Tree Inc. / Customer treatment from manager

Lh
Lhenry4156 on Nov 25, 2016
I was checking out with a wonderful cashier and handed her a 100 dollar bill to pay for my many items that filled my cart. I was excited to decorate for christmas and get some random little household necessities. Another woman walked up, I assume the manager, and began talking to the...

Dollar Tree / Returning items 11/21/2016

Mr
Mrs.B Chavous on Nov 23, 2016
i purchased several items and had to return one item. the staff would not give me the original receipt back stating they need to keep it for their records, i informed them that i wouldn't have any proof of purchase for the other items that i purchase the staff was very rude and disrespectful i am...

Dollar Tree / The manager and cashiers nasty attitudes rude comments to black customers.

Go
Goldyhawn on Nov 23, 2016
The manager on chapman hwy Knoxville tn. Shes rude nasty makes racist comments to black customers running around following them not letting them shop like the white people i will never shop there again and have told several friends she acted and looked like a big fool the people she...

Dollar Tree / Customer treatment by manager

Tr
TRowan on Nov 19, 2016
My family and I shop in Dollar Tree often but that may change if something is not settled. This is the fourth time a situation such as this has occurred. My mother and two adult children were shopping at the Weston, WV store and the manager was standing at the head if an aisle waiting to...

Dollar Tree / Unethical behavior

Lo
lori nevins on Nov 16, 2016
I have a staff complaint about W. Broadway store in Columbia Missouri. One of the staff started yelling at me for no reason and accused me of shop lifting without even asking to see what was in my pocket. I am a lady of 46. I addressed him on how he yelled at me and took no responsibility...

Dollar Tree / Bad service

Mi
Mitchellcarson on Nov 12, 2016
Hi my name is Carson mitchell and I was at your guys location tonight and as I was checking out a cashier said I told u to bring change next time to come in I don't know her name or anything and I walked out of there upset and embarrassed On how I was treated and this was about 45 minute...

Dollar Tree / Service would not return payment

Do
dollar thives on Nov 12, 2016
I shopped at a dollar tree in chicago at 5335 w lincoln ave. I brought in 4 coupons 3 registered 1 did not and the manager screwed up the bill i went back and told him to just give me my money back he said no, first the manager maurice rings up a wrong bill then he will not give me my...

Dollar Tree / Assorted colored wine glasses

Kl
KLoughran on Oct 17, 2016
I ordered 2 cases of 24 each assorted colored wine glasses and only received navy blue and 11 were broken. I called and after being on hold 40 minutes Tonya answered and told me there aren't assorted glasses only navy blue and if I was unhappy find a store to return them to. Order # EC...

Dollar Tree / Store conditions

Bi
bill r on Sep 10, 2016
I have worked and shopped in retail stores for over 40 years and I have never seen a store in worse condition that my visit to your store in Westgate in Albany N.Y I never seen a store more disorganized and dirty then that . I would even go as far to question is anything in that store safe...

Dollar Tree/Port Jefferson, NY / Customer complaint

Em
Emily30 on Aug 28, 2016
I have been shopping at this location for a few month's. I usually stop off when i leave work. I love the Dollar Tree, never had any issues with this store, very friendly management and worker's . I have changed hrs at my work place so now i go in at a later time. I alway's get one cashier...

Dollar Tree Stores, INC / Employee name Jennifer

Sp
Spring Simpson on Aug 26, 2016
As on 8/26/2016 I arrive at store 1731 15298 US Highway 19 S Thomasville, GA 31757. What happen. I have a son that has a brain injury. He can not have any type of energy drinks. He ask a cashier where they are in the store. I let the cashier know he can not have any type. One cashier wa...

Dollar Tree / Unethical behaviour

Jo
joe_v on Aug 24, 2016
The last 3 times I shopped there I reported a 2 liter soft drink bottle that had been opened and resealed to the manager, assistant manager and a cashier. Each time I had identified the brand, flavor, where it was including which shelf it was on, and that the bottle wasn't hard and could...

Dollar Tree / Customer hazards!

Su
Sue Remer on Aug 8, 2016
August 6th, 2016 - My daughter and I went to Springfield and stopped in to pick up a few little gift items. I first noticed an end cap shelf leaning up against the existing shelves with the hooks pointed out. If someone stepped on the edge, it would hit them like a rake pole in the face. I...

Dollar Tree / Condition of Store/Lack of Employees

Rb
RBD1970 on Jul 19, 2016
There is a Dollar Tree located at 1500 Government St in Mobile, AL (I am not aware of the store number). This location is in horrible shape no matter what day of the week or time of day that I enter it. I work in the same shopping center, so myself and my coworker shop there often for...

Dollar Tree / Customer service

Mi
Miriam Pena Avila on Jul 16, 2016
Yesterday July 15th, 2016 I went to the dollar tree located on 4055 S Maryland Pkwy in Las Vegas NV 89119, only to be mistreated and embarrassed nonetheless by the manager. I went into the store to by a newspaper from Sunday and I checked two of then because I wanted the inserts inside it...

Dollar Tree / Made Family and Myself Feel Like Thieves

Jo
Joanna L. Unzueta on Jul 16, 2016
I went shopping to Dollar Tree on 7/16/16 at 8:00pm on Randall Rd. In Algonquin, IL, store #4079. If was like 5 minutes after going in the store when the cashier announces in the intercome, " security on aisle 2". It was only my sister, her husband, her 2 kids, my mother, grandmother, my...

Dollar Tree / Humiliated by Rude Sales Associate for not giving to their Charity!

Te
terrance keenan on Jul 7, 2016
When I shopped at Dollar tree on 7/7/16 store #3359 I was harassed to make donation to their charity, I refused and got into a big argument with the employee, K. Lomara #21085277, at the store #3359 on 4655 N Western Ave, Chgo, ILL. She even drew another customer into the argument against...

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