Dollar Tree
reviews and complaints

i work at the tell city branch i was told we would have a truck in at 5 o'clock yesterday morning well i get up and go in the manager told me she called the truking company and the told her they didn't know where it was well she told me she would call when it came in well she didn't call it came in at 9 instead of call a employee she calls her boyfriend instead i barely get hours the way it is thank you

I have in the past ALWAYS bought your black olives...They were called Bell's and the very best I have found anywhere. You recently changed to a brand called UTOPIA and they are horrible. What happened to the Bell's? I will not buy the others at your store...they are horrible. Hope you bring the Bell's back! Thanks for hearing my rant. Sue Lash Angola, Indiana Store customer.

I was recently in a dollar tree and noticed that there were a lot of blankets that were not put out. There was a manager Tiffany that claimed that they were in back and ring it up at five dollars. However she had another manager change the price to one dollar. She informed me that dollar store employees have first dibs on all merchandise. She also was with another woman that she gave blankets to purchase. This person was not an employee.I was told that Angela another manager was on vacation. This Tiffany was rude and made a derogatory comment as she passed by my vehicle towards me. I would like to know what kind of business does this.

The store manager in Fishkill, NY (Denise) has lied to me multiple times after my job interview. It was for freight unloader. She asked me with a dirty look if i was serious. I guess because I'm only 6'1" 193lbs that I'm unsuitable. I assured her that I do 1 set of 50-75 pushups before I leave the house in the morning. She told me that she was going to call me on a Monday, which I believe was 10 days after the interview. She had 3 more interviews. She never called me so I went back. She claimed she still had more interviews. I still never got a call. So I went back today, 11 days after she first said she was going to call me and she first said she had more interviews. Then she changed her story to they don't need anyone at this time. I didn't raise my voice or swear at her but I did call her a liar before I left the store.

Ashley Leuschen of Erie, Pa has been allowing her friends to steal as much merchandise as they wish. I know this is happening because I was in the store and when I left there were 3 guys in a van parked outside of the store who were arguing among themselves whether to go back in and steal some more, in their words, "Ashley said we can only do it 3 times". They were bragging to themselves what they had stolen and how much they could sell it for. They didn't know I was sitting in my car that was less than 10 from them, a middle car made it impossible to see me sitting in my car after I had come out of the store. I am making this report because of inflation and how and why prices are going up and they are one of the reasons why. I was smart enough to go back inside the next day and ask Ashley if they were hiring and she said yes that's when I had asked her for her last name.

An accumulation Garbage on side walk and parking lot is ongoing, can the store manager get the premises cleaned on a regular basis? it looks really bad. I go to all the dollar tree stores in Queens and this store is the only one with the surroundings very dirty This is the store on 14580 Farmers Blvd in Jamaica Queens.

10/5/21 An elderly man was trying to get help with money back on bank account. The manager was being so rude to him so i helped the guy get phone # 4 complaint and asked Manger Heath for name and I did call them [censored] and elderly man left when this was fixed. A worker was hollering around the store about me while I was there; I asked her name and she got in my face with bulging eyes and hollered Jackie. so i kept shopping and the Manager Heath came and told me that if I didnt stop causing trouble i would have to leave and I said is that right and he said yes. So I just left my basket there; I was so embarrassed and about to cry. So I am not shopping at this Dollar Tree any longer. The disrespect of those workers was terrible; especially to that elderly man. I shouldn't have had to ask for their names; they should be wearing name tags and their clothes looked like they wore them all week. I am sorry but that old man would probably still be there and them doing nothing to assist... But when you ask an employee their name; they are not supposed to get in your face and scream their name at you. I know you think i am exaggerating but I am not. Like from time I walked in and I was shopping and they still didn't resolve issue so that is when i told him to get your name and call cooperate it did not go well from that point and an employee shouldn't be talking [censored] about a customer while they are in the store. Something needs to be done about the disrespect and when I asked Jackie her name; honestly I thought she was going to hit me and that's why I went on shopping and then when he told me that if iI couldn't stop causing trouble that i would be kicked out well that's when I thought why would I buy anything from these people.

is the dollar tree going to rasise its price

Tried to talk to on duty manager about lack of responsibility duty obligation to keep garbage behind the store 2860 cerrillos cleaned up before and after pickups of garbage bins use lids not and overfill leave garbage blowing up and down alleyway not out on the street was hung up on called customer service who allegedly connected me to district manager left message no response reported to Santa fe constituent and environmental dept. The environmental department contacted store on duty manager and was told he was not going to pick up garbage and reported such to constituent services . Perhaps the next solution will be to bag up the garbage and dump it back in the store?

At the DOLLAR TREE AT PRINCETON KY location the MANGER is very rude you can ask her a question the manger will answer hateful or turn her head I have work with the public a lot but I never acted that way before i try to show respect to the person I was waiting on I know that customer can be rude also thank you very much I am very sorry to complain but there is no reason to be that way all the time sometime is understandable to have a bad day sometimes but not every time you go in that store and I love going in there MAY GOD BLESS

hello my name Kathy Smith. I have been with the company for 11 months. I transfered to a new store 2 weeks ago and have no work until Oct. 9. The DM is Tracy Rodgers and i have been trying to talk to her about the situation without any comunication from her or my store manager. They dont want to help me. Tracy knew that I was Transfer 4 months ago and fauld to tell the new store manager so she could put me on the schedule. I dont Know what to do about the issue. I have called the care line but no one will answer.
Please help me. I really like my job and really want to work. there is no comunication with the DM at all.
Thank you for your time.

To Whom It May Concern:

My wife and I came into the store to exchange 22 items (mostly candles for our daughters wedding). We told Tom about them and as he checked them through and said that they all looked good and warned us that if we purchased other taxable items that we would need to pay the difference.

So we went into the store, obtained the cups and things that we were going to exchange and when we went to the register where Tom reviewed the items we brought in, Tom could not locate the returned items and suggested that someone must of ran off with them. He said that we can leave our name and number and he would let us know if the items were returned. We said that we would not do that and we wanted the credit for the products we handed to him. He refused to do that.

So we left the store without anything. Suffice it to say, that we are going to do our best to let everyone on the internet know not to shop at the Dollar Tree. He said, "Make all the threats you want" when I told him we were not doing business there anymore. I told him that it wasn't a threat, it was a promise.

Thank you for encouraging theft from your store managers.

Seriously?

Jay and Laurie Thompson

went in store #4259 around lunch time, went up to register, girl asked me to take things outta little green basket, so I did then I asked her if I needed to put basket back at entrance door, then she said what an I saw them o a hanger at ent the end of regester, she kept askin wat, , I told her I found it to just ring items up, but she kept on, , the she said she wasn't ringing me up, so I asked for manager, she call another lady an I asked her to write down number to call an she refused, but wrote her name an store number down, , other lady rang me up while shyleya Anderson kept running her mouth to a mail associate, , sayin he s using his white privalage … I do not appreciate how she treated me an usining racial comment twards me, then she hollers an say she is the shift manager an as I was walking out the door she was still talking crap, , , this is inapprpiate for her to act in publc business an if she is a manger she doesn't need to be, , , I would like an apology from her especially with the race comment ..

We went into the Grants Pass Oregon Store on Grants Pass Parkway and was appalled at how filthy it was. There was trash on the floors at the entrance and when inside the store trash down the aisles. As we went to check out with our $2 item we asked a gentleman if he was open, he was but were sent away to stand in the one line that was open. I did ask the woman who refused to let the man help us why the store was so filthy and she said the floor cleaners have not shown up. Do the employees not know how to sweep the floor? I will not shop at dollar tree again and did post on the neighborhood site how filthy it was. Apparently they do not have pride with the job they do
Wal Mart is much cleaner and actually closed for a couple days to make sure the store was sanitized to keep the staff and customers safe

There was a gentleman in the dollar tree in the jackson crossing, Jackson, MI that was asking about returning bottles, and the manager on duty, his name was Chris, was very rude to him. I myself haven't really had a bad experience here but the way he was was throwing an attitude toward this poor man really got to me. If you're having a bad day, fine. Don't have to take it out on the customers.

On 1-15-19 I was hired at your store in St Paul, MN midway. I was released from the DOC on a work release program I worked at the dollar tree for 4 months. I requested for the paper that would give notice of me no longer which is my two week notice paper's. The supervisor that was on duty each time I requested for the paper kept telling me at the end of the day, by the end of the day she was gone. This went on with the main three supervisor's at that store the more day's went by the closer I was to being released from the program which was 5-6-19. I am on parole and is looking for employment but this issue is telling employers that I am unhireable.

Every time I go shopping there the lines are always long, today 9/23/21, I spoke with a manager, he said it he only had one employee and him, working today, I find that unexceptional, because some phone calls could have been made and corporate could have sent employees from other stores to fill in for the day, and this is a regular problem at this Dollar Tree Store # 5849 1709 Saint Marks Ave. Brooklyn, NY [protected]

A couple of days ago, while shopping at your store 7204 in Las Vegas, I noticed a customer walking around the store without a mask. I politely asked the customer where His mask was. His reply was, it isn't necessary.

I then noticed a store clerk and brought it to his attention. The store clerk informed me that they were told not to say anything to a Customer not wearing a Mask in order to avoid any confrontation.

Our state has a clear mandate, and Dollar Tree has signs posted on entering that a Mask was required.

Why disregard the State wide mandate and the signs posted if it isn't going to be inforced.
I am not sure I will continue to shop at the store if they allow this.