Parcel Compare
reviews and complaints

I wish I could give less than 1 star.

All I done was get a quote as it is a compare service. They are now trying to say I owe them money for receiving no service or goods from them other than a quote. No emails will go through and the contact through the website does not work either.

Avoid at all costs and advise others to not use these rip off merchants

BEWARE this company have great prices but only because its a con. If your parcel gets damaged it will most likely be on their list for excluded items. So they will willingly take your money for extra insurance but you WON'T be insured. Their Packaging guidelines are also a joke because they damage your goods but again its your fault for not finding a bit more cardboard so they can throw things around a bit easier. Last please note they also charge you extra handling costs and take the unauthorised payments out of your bank. So please think very carefully about using this company because it seems cheaper because if things go wrong YOU WILL PAY MORE

Date of 15 July 2023

Unfortunately, my experience with Parcel Compare was quite frustrating. The delivery of my parcel was extremely delayed - almost 30 days past the expected delivery date. To make matters worse, when my parcel finally arrived, it was damaged. Despite the fact that I had paid extra for insurance, there was no compensation for the damage incurred during transit. I also paid extra for an express 3-day service, but there was no compensation for the significant delay.

To add insult to injury, the support I received from the Parcel Compare team was extremely poor. I had to go out of my way to personally contact the courier company directly to sort out the situation myself. I was disappointed to find that Parcel Compare does not provide a phone number for customers to call and report shipping problems.

Making matters worse, the Parcelcompare support team emailed me 3 days after my parcel had already been delivered in an attempt to help solve the problem - which suggested to me that they were not aware of the situation as it was happening.

Overall, my experience with Parcel Compare was not a good one. While the concept of the service may be good in theory, I was left feeling incredibly frustrated and disappointed with the end result. Unfortunately, I cannot recommend Parcel Compare and would rate them 1 star.

Before deciding to use the services of Parcel Compare, it is essential to read through various reviews about their services. Although this company claims to provide reliable and efficient parcel delivery services, some customers have had negative experiences that could potentially save you from experiencing a similar ordeal.

In one customer's case, they entrusted Parcel Compare to send a valuable picture worth £50. The individual ensured they inputted the correct measurements and weight to ensure a smooth and safe delivery of their item. Despite the expensive charge of £40, the customer believed it was worth the cost to have their valuable item delivered.

However, things didn't go as planned. Days went by, and their parcel was yet to be picked up. The customer raised their concerns to Parcel Compare, hoping for a solution, but their response was disappointing. Instead, they were advised to drop off their package, which meant a 30-mile round trip at the customer's expense.

Finally, five days later, the parcel company came for the pickup, but the item had already been delivered! The following day, the parcel company came for the pickup again, causing confusion to the customer. Their woes didn't end there since Parcel Compare sent them an additional bill of £133 after the UPS audit. Although the customer provided the right dimensions and weight, they were not informed of a minimum weight for large items, which the company overlooked. The audacity of Parcel Compare demanding more money from their customer left them heartbroken, especially during the Christmas season.

In conclusion, Parcel Compare's customers must be cautious before choosing to use their services. It's crucial to consider other reliable companies because a similar experience like that of this customer could lead to a heavy financial burden and emotional strain.

If you are looking for a reliable parcel delivery service with guaranteed prices, Parcel Compare (parcelcompare.com) may not be the ideal option for you. The initial quote they provide may seem competitive, but their hidden terms and conditions could end up costing you a fortune. One of the most significant issues with this company is their oversize surcharges, which can be exorbitant and unjustifiable. To avoid any surprises, it is vital to read their terms thoroughly and take pictures and measurements of your parcels before sending them off.

Another concern with Parcel Compare is their choice of courier partners, such as UPS, who may not always provide satisfactory service. Some customers have reported their packages arriving damaged, or heavy items being lost without any trace. Unfortunately, both Parcel Compare and UPS are not accountable to any regulator, which can make it challenging to get any compensation or resolution for the issues encountered.

If you do decide to use Parcel Compare, it is crucial to be aware of the risks and potential pitfalls. Ensure that you keep a close eye on your delivery, stay in communication with their customer service team, and take precautions to protect your parcels. Furthermore, it may be wise to explore other delivery options and courier services that offer better transparency and accountability.

Overall, Parcel Compare may not be the best option for those seeking a trustworthy and reliable parcel delivery service. It is vital to research and compare different companies to find the one that best meets your needs and requirements.

I recently had a very bad experience with Parcel Compare, an online courier service that I used to send a parcel from the UK to Germany. Despite having paid ?12 for the service, I was informed just one day after dispatching the parcel that I needed to pay additional custom clearance fees to avoid having the parcel returned to me. To my dismay, the additional fee amounted to ?15, which was a hidden cost that was not made clear during the initial ordering process.

As a customer, I was frustrated and disappointed by Parcel Compare's lack of transparency and inability to provide clear information upfront about all costs and fees involved in shipping the parcel. The ordering process had been step-by-step, which had given me confidence that everything was taken care of and there were no additional costs.

It never crossed my mind that the UK might not be considered within the EU anymore. Had I known this before, I would have sought out a carrier that understands the complexities involved when shipping to a non-EU member. Getting the surprise of an additional fee halfway through the shipping process left me feeling disheartened, and I felt that Parcel Compare had wasted so much of my time, effort, and money.

I reached out to the courier company, DPD, to complain and resolve the issue. Although I'm still waiting for resolution, I thought it vital to share my experience with others, so they too can make informed choices. I advise all potential customers to beware of the hidden costs that could be associated with using Parcel Compare and to always research thoroughly when selecting any online courier service.

In conclusion, my experience with Parcel Compare was not a great one, and I strongly recommend that you think twice before using this company. It can be disheartening when parcel deliveries go wrong, and I would not want anyone else to fall victim to this kind of bad service.

Dear readers,

I would like to share my experience with Parcel Compare (parcelcompare.com) and its shipping agent, DHL. My package weighed 2.93KG and I confirmed its weight and dimensions with my local post office. However, delivery by seamail would take 5 months, so I opted for DHL instead.

To my surprise, Parcel Compare requested additional funds for the shipping. I later found out that DHL does not charge extra for shipping to residential areas, but Parcel Compare added extra charges for the delivery to London.

I voiced my concerns to DHL, requesting evidence that my package was audited, but the response was less than satisfactory with an unprofessional apology of "We sorry". They claimed that the weight or dimensions of my package were inaccurate, which affected the cost of shipping.

I have decided to cancel my credit card to prevent further charges and would advise others to reconsider using Parcel Compare as DHL's shipping agent. The company's claim of being a shipping agent of DHL may not hold true based on my experience.

to anyone and suggest that others beware of Parcel Compare. I recently used their service to send a parcel to my cousin's kids in Slovakia in time for their birthdays. I arranged for the parcel to be picked up on the 6th of April 2021 and regularly tracked its progress on their website. Everything seemed to be going smoothly until a few weeks went by and I noticed that the parcel was still "in transit". This prompted me to contact the company to try and gain some insight into what was happening.

To my shock, they informed me that the receiver had not cleared customs and as a result, the parcel was being sent back to me. This was the first I had heard of any customs duty or charges, and it seemed that the company had failed to notify either myself or the receiver, leaving us both blindsided by this surprise expense. To add insult to injury, they even sent me an invoice for the privilege of having my parcel returned to me.

As of writing this review on the 9th of May 2021, my parcel is still "in transit", and the company is still asking me to pay to have it delivered back to me. I found the whole experience with Parcel Compare to be incredibly unpleasant and disheartening. Their service may appear cheap at first glance, but in reality, the final cost is often double or even triple the initial estimate due to hidden charges and fees.

All in all, I would never recommend Parcel Compare to anyone, and I strongly suggest that others exercise caution when using this company's services.

My experience with Parcel Compare (parcelcompare.com) was far from pleasant. Despite paying a whopping ?70 to send a parcel to Japan, I encountered numerous issues with the service. Initially, the company failed to dispatch the item, citing a lack of essential address information. Unfortunately, when I finally managed to send the parcel, it was deemed too late by the company, leading to it being returned to me. To add insult to injury, I was then charged an exorbitant amount of ?93, which they deducted from my account without my permission. This charge seemed excessive, especially since I lived only two counties away from the company.

Despite my best efforts, I was unable to get in touch with anyone at Parcel Compare. I received several emails with broken links, and no reply to any of my complaints. Their poor customer service and lack of concern for my issues have left me severely out of pocket, with an eye-watering loss of ?163. As a frustrated customer who had to contact Trading Standards, I would strongly advise anyone to avoid Parcel Compare at all costs. The company appears to be running a dishonest business, ignoring my genuine grievances and displaying zero transparency to rectify the situation. It seems highly probable that Parcel Compare uses fake reviews to promote its services, as the positive ones were all posted at the same time and were notably brief.

I would urge potential customers to think twice before using this company. Not only does it cause immense stress and confusion, but it can also leave a significant dent in your finances. Save yourself the hassle and avoid Parcel Compare.

I am extremely disappointed with my experience using Parcel Compare, and would like to warn others to avoid this company if possible. In hindsight, I deeply regret not reading the reviews before choosing Parcel Compare to send three boxes to Spain. Despite paying for customs and an enhanced insurance, the boxes were unfortunately retained in customs and returned to England. What followed was an exhaustive and frustrating weeks-long ordeal involving communication with unhelpful customer service agents who only provided email communication (I now understand why they don't provide a phone number).

After 9 long weeks of emailing back and forth with Parcel Compare, I finally received the boxes back. However, what I found inside was absolutely devastating. My boxes had been poorly handled and were destroyed - many items within the boxes were either broken or missing altogether. When I raised my concerns with Parcel Compare, they tried to shift the blame entirely onto me, claiming that I should have known that Spain was not receiving parcels from the UK due to Brexit (I thought that was Parcel Compare's job to inform me on such important logistical details!). More frustratingly, I was told that the enhanced insurance I had purchased did not cover any of the damages and losses incurred during transit.

To add insult to injury, when I requested some form of compensation or reimbursement, Parcel Compare offered me a paltry £15 credit to use within 10 days. Frankly, this is a mere pittance, and I am not interested in doing further business with such a careless and improperly-run company.

After spending 3 months dealing with the utter incompetence of Parcel Compare, I can only say that I feel cheated, disrespected and deeply displeased. I had hoped to send my packages to my loved ones in Spain without any issue, but instead I wasted my money, my time and ended up throwing broken items away without any recourse. I strongly advise anyone considering Parcel Compare to look elsewhere - it is simply not worth the hassle or risk!

I recently used ParcelCompare to deliver a package to Malta, which I thought would be an efficient and straightforward process. After accurately measuring the parcel, which included a small pallet, and declaring its dimensions and weight, we booked the service and were on our way to shipping the product.

Unfortunately, our experience with ParcelCompare took an unexpected turn. A few days after the goods were delivered, we received an invoice for an additional fee due to the company claiming that our parcel weighed 20 kilos more than we had initially declared. Naturally, we were perplexed by this and immediately disputed the claim. We provided comprehensive details regarding the weight of every individual component, including the packing and pallet. However, rather than address the issue, ParcelCompare countered by claiming that the pallet was 20cm larger than we had stated, leading to the extra weight which was described as volumetric.

Concerned with the risk of punitive charges, we quickly paid the additional fee demanded. However, days later, we received photographs from the customer proving that the dimensions we had supplied were accurate. We promptly sent this evidence to ParcelCompare on May 5th, 2015, and requested a full refund of the amount we paid through Paypal. The company's customer services department assured us that we would receive a full refund of the extra charge as soon as they received the photographic evidence.

Regrettably, to date, we still have not received our refund, making us feel thoroughly dissatisfied with ParcelCompare. Furthermore, the company has continued to claim, through the Paypal resolution center, that the parcel was 20cm larger, despite concrete proof of accurate dimensions through photographic evidence with accompanying measuring tools. The hassle we are currently enduring, attempting to retrieve funds that the company was never owed and had no right to charge us, is beyond belief and something we never want to experience again.

In summary, our experience with ParcelCompare has been extremely frustrating, and we would not recommend using their services to anyone, given our experience. We hope that this review will serve as a cautionary tale to anyone considering using their services.

I recently had a very unfortunate experience with Parcel Compare and must warn others of the exceptional level of incompetence and lack of customer service that I encountered. Although I had used this company with success in the past, my recent shipments of three large parcels were a complete disaster. Each of these parcels weighed approximately 29 kilograms and were crucial for my small business that specializes in crafting products. Sadly, one of the parcels went missing, and the remaining two were severely damaged during transportation.

Upon contacting the company for assistance, I was informed that an investigation would be launched, which could take up to 14 days. However, it ended up taking over three months and constant follow-ups on my part to receive any updates. During this time, I had to provide a list of the missing items, which was easily obtained as they were all stock to be presented on a TV show. Despite continuous reminders that the longer the claim took to resolve, the more damage was being done, the company failed to resolve the issue for months on end.

Eventually, I was relieved to receive the claim form, which I promptly filled out with all the necessary and required information. However, Parcel Compare took an astonishingly long amount of time to accept and investigate the claim. In fact, they have disputed the ownership of my products, even though all relevant invoices have been provided to them. On top of that, they even accused me of editing the documents, which was blatantly false as the documents were sent to me via email by the company themselves. I provided all the required documentation several times, yet they continued to ask for the same information repeatedly, which was frustrating and highly unprofessional.

To add insult to injury, Parcel Compare declined my claim and only credited my account with a paltry sum of £15 as a goodwill gesture. As a small business owner who has lost thousands of pounds worth of stock, this was an absolute insult and a mere drop in the bucket. The experience has been so devastating that it has even forced me to resign from my design team as I could not sell many of my products due to the lost items.

Furthermore, I felt personally attacked by Parcel Compare, as they treated me like a criminal for weeks on end. The entire ordeal has caused me significant mental and emotional distress, and it disappoints me that a company that I once trusted could treat its customers so poorly. I used to be genuinely proud of my Craftascope brand of craft products, but now, I can barely muster the courage to continue.

Lastly, I must warn people that Parcel Compare does not value its customers and does not provide any assistance or help. If you have any problems, you will be left stranded with no support. Additionally, going directly to the courier will not help, as the contract is with Parcel Compare. I cannot fathom how a company can be so irresponsible and incompetent, leading to the loss of valuable and crucial stock for small businesses. I urge everyone to avoid Parcel Compare at all costs, as they have ruined a significant part of my life.

Parcel Compare is a shipping service provider that claims to offer reliable and efficient delivery services worldwide. However, after using their services to send four packages, I was extremely disappointed with the level of service provided. What was supposed to be a hassle-free delivery process turned out to be a horrific experience that cost me dearly - financially and emotionally.

In total, I sent four packages, all of which were adequately and carefully packaged to ensure that no damage occurs during transit. Unfortunately, all four items were delivered in a damaged condition, which was frustrating, to say the least. What was even more surprising was the fact that the company accepted no responsibility for the damage caused, even though I insured the goods.

Unable to speak to anyone directly, I was forced to rely on emails that only reiterated the company's refusal to accept liability, which was incredibly frustrating. Despite my efforts to get my grievances addressed and resolve the issue, I received nothing but the same dismissive language and a lack of willingness to rectify the problem.

Ultimately, the mishap has cost me a whopping £700, and I'm left feeling utterly exasperated and dissatisfied with the service provided by Parcel Compare. In my opinion, this is not only a massive loss of money but an extreme violation of trust and confidence in the company and its commitment to customer satisfaction.

In conclusion, I would not recommend Parcel Compare to anyone looking for reliable shipping services. The absence of accountability for damaged goods and the lack of communication channels makes for a challenging customer experience. If you're looking for dependable and trustworthy shipping solutions, I suggest looking elsewhere.

I recently had a very disappointing experience with Parcel Compare, which left me feeling frustrated and let down. I entrusted them to arrange the delivery of a parcel through UPS, only to find that my package was lost somewhere along the way during transit. Naturally, as a customer, I was horrified to learn that my parcel had gone missing, as it contained important items that I could not afford to lose.

In the aftermath of my lost parcel, I had to go through the rigorous process of making a claim for the lost items. UPS even confirmed that they paid out my claim to Parcel Compare in the amount of ?500, however, to my dismay, Parcel Compare continues to deny any knowledge of the claim or payment. This unacceptable level of service has left me with very little choice but to take legal action against the company to receive compensation for my lost items.

I cannot express enough how disappointed I am with the experience I have had with Parcel Compare. It seems that they do not take their customers' needs seriously and are willing to turn a blind eye to compensation when things go wrong. It is highly concerning that they would misplace a parcel and proceed to deny any knowledge of it when compensation is rightfully due. This is completely unacceptable and speaks volumes about their lack of professionalism and their devotion to their clients.

In conclusion, I cannot recommend Parcel Compare to anyone, as I do not believe they can be trusted with important and valuable items. I urge others to seek other reliable alternatives who offer exceptional customer service and can deliver on their promises. I hope this review serves as a warning to others who may consider using this company to be extra cautious and vigilant about their parcels and their services.

Parcel Compare has got to be one of the most unreliable parcel delivery companies out there. Their false promises of guaranteed deliveries are nothing but a scam meant to trick unsuspecting customers into handing over their money. Instead of delivering parcels to their intended destinations, Parcel Compare engages in shady practices that often leave their customers angry, frustrated, and out of pocket.

One of the most common complaints about this company is their tendency to hold parcels hostage. Customers have reported receiving emails that their parcels couldn't be delivered due to a variety of reasons such as a wrong address or a missed delivery attempt. However, instead of offering a solution to their customers, Parcel Compare goes ahead to threaten them with disposing of their parcels by destroying or throwing them away. What a horrible experience this must be!

It's hard enough to trust a company with your precious packages, but when they prove themselves to be so untrustworthy, it can be a truly devastating experience. The customer service offered by Parcel Compare is abysmal, and reports indicate that the company is difficult to get in touch with even when problems arise. An experience such as this can leave a customer feeling vulnerable and exposed.

In conclusion, if you're looking to send your parcels safely and securely, steer clear of Parcel Compare. Their false promises and disregard for their customers' needs make them one of the worst parcel delivery services out there. There are many other reputable delivery companies out there that will ensure your parcels are delivered to their intended destinations safely and securely. So why take the chance with Parcel Compare? You'll only be left regretting it.

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As a human being, I feel it is important to share my experience with Parcel Compare, a parcel delivery service that I unfortunately had a negative experience with recently. I was in need of sending an important package to a colleague and decided to use Parcel Compare due to their affordable pricing and good reputation, or so I thought.

Unfortunately, the service I received from them was less than satisfactory, and I was left feeling cheated and disappointed. After paying the fee for parcel collection, the package had still not been collected after the agreed-upon day and time. I reached out to the company to inquire about the delay, but got no response from them.

Feeling concerned, I decided to ask for a refund as this was not the kind of service I had paid for. However, Parcel Compare played hardball, insisting that I pay a further £6 in order to receive my refund. This was even more frustrating as I had already been ripped off once.

From my experience with Parcel Compare, I urge all customers and potential customers to beware of this service provider. The company seems to prey on innocent people who need their services, and the lack of transparency and customer care from their end is concerning.

It is also important to note that while there may be positive reviews on their website, I can attest that this doesn't reflect the reality on the ground. As I was unable to add my negative review to their website, it appears that they may be hiding customer feedback that doesn't meet their standards.

In conclusion, I would advise anyone in need of parcel delivery services to stay clear of Parcel Compare. It is better to seek a trustworthy and reliable service provider who values their customers and strives to deliver excellent service.

When I entrusted Parcel Compare with my parcel, I had high hopes that it would be delivered to its intended destination without any hiccups. Unfortunately, my experience with the courier was far from satisfactory. What started as a simple process turned into a nightmare when the courier claimed that the weight of my parcel was different from what I had indicated. The result? An additional charge of ?60 on top of the initial ?23 I had paid.

I was stunned and felt helpless as it was just my word against that of the courier. Even worse, I was threatened with the possibility of debt collection or court action if I didn't pay up. The weight difference that the courier claimed was a whopping 17kg more than what I had stated during the shipment process. How could it be that much of a difference?! That was a mind-boggling figure and I was left wondering if I had missed something.

Needless to say, my trust in Parcel Compare has now been severely eroded. I'm not sure if I would ever use their services again or recommend it to anyone else. When it comes to shipping, all I want is peace of mind and assurance that my parcel will reach its destination safely and at the expected cost. Clearly, Parcel Compare has failed to deliver on that promise.

If you're looking for a trustworthy parcel delivery service, Parcel Compare may not be the best option. Customers have reported negative experiences with the company, including issues with lost shipments, canceled orders, and unhelpful customer service representatives.

One of the main concerns customers have highlighted is the lack of a customer service phone number. This can make it challenging to resolve issues or receive updates on the status of a delivery. When customers do manage to reach a representative, they have reported difficulties in receiving clear answers or solutions to their problems.

Additionally, some customers have raised concerns about hidden fees and charges. For example, Parcel Compare may charge an "admin fee" if customers need to pay duty on their shipments. This adds an extra fee on top of the already high costs associated with parcel delivery services.

Given these concerns, it may be wise to consider other options when choosing a parcel delivery service. While Parcel Compare may offer competitive rates and convenient delivery options, the risks associated with lost shipments and poor customer service may not be worth the savings. Instead, it may be better to opt for a more reputable company with a proven track record of success.

As someone who frequently sends parcels overseas, I was excited to try out Parcel Compare as it offered competitive rates and promised reliable delivery services. However, my recent experience with this provider has left me incredibly disappointed and frustrated.

I used Parcel Compare to send a package to Germany via UPS, and while I was optimistic about the smooth delivery process, unfortunately, things quickly went awry. To start with, my parcel was collected one day late, which wasn't a major concern at the time, but it was just the beginning of what turned out to be a long and stressful ordeal.

The expected delivery date was set for 10th August, but as of today, which is the 20th of August 2021, my parcel still hasn't been delivered, leaving me and the recipient in a state of flux. What's even more concerning is that I've gotten no support whatsoever from Parcel Compare to rectify this pressing issue. Despite sending several emails to address the situation, the company's response has been disappointing and lackluster, indicating that they are not interested in resolving my delivery issues.

It appears that Parcel Compare would instead have me try to fix things myself, even though I had entrusted them with the responsibility of delivering my package in a timely and safe manner. The crux of the matter is that their customer service in this situation has been shockingly deficient, and their lack of action has left an extremely bitter taste in my mouth.

In conclusion, after this experience, I would genuinely advise anyone to be wary of Parcel Compare when entrusting them with handling your goods. My experience, unfortunately, suggests that they are not as reliable and professional as they profess to be.

In today's world, it's difficult to imagine not having access to goods and services from across the globe. With the rise of online marketplaces and e-commerce platforms, it has become easier than ever to buy and sell products to individuals and businesses around the world. However, the delivery of these products can be a tricky task, and anyone who has faced issues with international shipping knows how problematic and frustrating it can be.

Parcel Compare is an international courier comparison website, designed to help people find the best delivery options for their products. However, upon checking the reviews online, it becomes apparent that Parcel Compare might not be the best option for everyone.

Many people have faced issues with Parcel Compare, ranging from delayed delivery times to lost or damaged packages. One particular review caught our eye, as it highlighted some significant shortcomings of Parcel Compare's service.

The reviewer claimed that their item was sent in its original packaging and arrived without any additional protection. Moreover, the product arrived severely damaged, and Parcel Compare refused to take responsibility for their mistake. To add insult to injury, the reviewer had paid extra insurance cover for the item, which Parcel Compare refused to honor, citing that it was not a covered item.

The poor attitude and substandard service provided by Parcel Compare during this episode indicate that customers might not get what they paid for while using this courier comparison website. In such a case, it's always better to book a courier service directly, as it provides more transparency and reliability.

It's a shame that Parcel Compare's lackluster approach to customer service and delivery has led to such terrible experiences for its customers. One can only hope that they will address these issues and improve their offerings, making delivery services an easy and stress-free experience for everyone.

I recently had an experience with Parcel Compare, an online courier service, which left me feeling quite disappointed and frustrated. I organized a shipment through their website and everything seemed to go smoothly at first. However, three days after the parcel was delivered, I received an email from them requesting more money due to the parcel weighing more than what I had specified during the booking process. This came as a bit of a shock to me, especially because the parcel had already been delivered and I had paid the original amount that was quoted to me.

I immediately reached out to Parcel Compare to dispute the additional charges. I provided them with all the necessary evidence and supporting documents to show that the original weight I had specified was accurate. I was hopeful that this would be resolved quickly and efficiently. Unfortunately, this was not the case. Even though they had all the evidence they needed, Parcel Compare chose to ignore it and went ahead to remove the extra money from my bank account without my permission. To make matters worse, they charged me an exorbitant amount - three times more than the original cost!

This experience was undoubtedly frustrating and upsetting. I was treated unfairly and inconsiderately as a customer, despite having done everything by the book. It's safe to say that I will not be using Parcel Compare again in the future. While I appreciate that their website is user-friendly and their pricing is competitive, I would not recommend this service to anyone who values good customer service. It's essential to feel valued and respected as a customer, and unfortunately, that was not my experience with this company.

When it comes to sending parcels internationally, choosing the right shipping company is essential to ensure that your package arrives safely and on time. Unfortunately, not all companies are created equal, and some fall short when it comes to fulfilling their promises. In my recent experience with Parcel Compare, I was left disappointed and frustrated with the service that I received.

Initially, I was drawn to Parcel Compare because of the promise of a fast and affordable delivery service for my parcel from the UK to Cyprus. I was told that it would take between 3-5 days for my package to arrive, which was ideal as I needed it to arrive quickly. However, what I experienced was far from what I had been promised.

Instead of my parcel being sent directly to Cyprus, it was sent depot to depot in the UK for one week before finally being posted through the post office. This was an inconvenience to me, as I had to wait longer than expected for my package to arrive, and it also cost me more money than it should have.

To make matters worse, when I contacted customer service to enquire about a refund for the delayed delivery, I found that there were no phone numbers available. I was left with only an email contact, which resulted in a poor experience with the service. The responses were slow, unhelpful and in some cases, downright rude.

What I found most concerning about Parcel Compare was the so-called "Multi-Courier" service that they offer. It is marketed as a way to save money by allowing the company to choose the cheapest shipping option for your package. However, in my experience, it meant that my package was sent whichever way was cheapest for the company, regardless of what was promised to me.

In conclusion, I would highly recommend that anyone looking to send a parcel internationally avoids Parcel Compare. The service was slow, unhelpful, and expensive, and the lack of phone support made it difficult to resolve any issues that arose. Instead, consider using a reputable shipping company that offers clear and transparent shipping options for your package.