The complaint has been investigated and
resolved to the customer's satisfactionResolved Zurich Extended Warranty — extended warranty
resolved to the customer's satisfaction
Purchased what was supposed to be a bumper to bumper extended warranty. Zurich is now giving me the run around on repairs and trying to negate the contract. First they want to deny coverage claiming that because vehicle is registered in my business name, and the warranty is in my personal name, all of which was known when warranty was purchased, and I was assured not an issue because I am the only driver of vehicle and owner of vehicle. There are also multiple issues, mostly nuisance issues, 1 wire came off rear window defrost and arm on rear window lift keeps popping off, hence the wire getting knocked off, rear passenger door isn't working, and check engine light just came on, and we got our first snow so when I put vehicle which I usually drive in 2 wheel drive into all wheel the tires started locking up. They are now delaying any work getting done until they can send an inspector out, which won't happen for a minimum of 1 additional day. What should have been 1 days worth of repair is now costing me a minimum of three days without a vehicle and won't know till the end of day 2 at the earliest if any of the repairs will be covered and if they are if they are going to claim them all as individual problems and charge me a $100 deductible for each.