I paid over $3,100 cash at Zizoo Auto Mechanic for axle and hub replacements on my Hyundai Elantra. A Hyundai dealership inspection later confirmed the axles were never replaced. Despite this, I was charged $820 per axle and $430 for the hub, nearly double Hyundai’s pricing. Tie rods were changed without authorization, and I received no proper invoice — only a delayed estimate labeled as an invoice.
I filed complaints with the BBB (ignored and closed as unresolved) and Consumer Protection Ontario. The business is registered at Unit 16 but operates from Unit 15, raising questions about legitimacy.
Claimed loss: 3100
Desired outcome: Full refund of $3,100
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