Menu
CB Restaurants and Dining Zaxby's 1623 Church St, Conway, SC, 29526, US
Zaxby's company logo
Zaxby's
reviews & complaints
Zaxby's company logo

Zaxby's

1623 Church St, Conway, SC, 29526, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
C
7:31 pm EDT

Zaxby's - poor management, rude employees, long wait time on phone, e.t. c.

$4.17 for this greasy, old looking, and unpleasant junk? I called the store to ask about the portion size only to be put on hold, then have the phone disconnected for the first time. I called back FIVE times with no answer what so ever. The sixth time one of the most rude, and unhelpful managers answered, and I told her that I had already called, but got hung up on. I also told her that I called five times in a row, with no answer, and that someone should have picked uo the phone at somepoint. She told me that I do not need to tell her how to run her restaurant, and that they were in the middle of a "dinner rush". Right after, she hung the phone up on me. When I got there after being so mad at the poor customer service, there were only 4 cars in the parking lot, by far not what anyone can call a dinner rush. I went inside only to be greeted with dirty tables, a dirty floor, and too many employees that were not doing much of anything. I tried to ask the cashier who happened to also be a manager there(far too young for the role), if I coupd speak with the manager that hung up on me. No response. I sat a small booth since there were only a few customers inside, and everyone in the back kept looking at me with smirks on their faces. When I got my food I told the manager lady thank you, and she never said welcome so I told her that I was welcome, and stormed out. What a worthless, low life, and unprofessional place of business. I see why there are so many angry customers at Zaxby's. No one looks for hand outs. If a business messes up, and/or if the employees are rude, then yes the customer should be and is entitled to a refund.

Read full review of Zaxby's
View 0 more photos
Update by Codie Morehead
Sep 11, 2019 7:32 pm EDT

Yes, I see the typos now.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.