Zap Hosting’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of clients are dissatisfied with hosting services.
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My Frustrating Experience with Zap Hosting: Backup Failed, No Refund, Poor Quality Service & Support. Don't Waste Your Time or Money
I recently had a pretty frustrating experience with Zap Hosting and felt like I needed to share it with others. It all started when their backup failed to properly restore my server and, as a result, I was left with a default server that was completely useless to me. When I reached out to the support team to ask for a refund, they refused to help me out. Needless to say, I was extremely disappointed and frustrated with the whole ordeal.
Aside from this major issue, I had also been experiencing problems with their servers and website UI from day one. I had brought this up with the support team multiple times, but nothing ever seemed to improve. In hindsight, I really should have trusted my instincts and gone with a different hosting provider from the start.
Overall, I wasted a total of three weeks worth of hard work and dedication just to be completely let down by Zap Hosting. It's truly disheartening to realize that all of that time and energy was for nothing, and that I was essentially robbed of my time AND money.
In response to my complaints, all I received from the support team was a generic "sorry for the inconvenience" message. Personally, I don't feel like that's enough considering how much time and effort I invested into this project.
To sum it up, I would strongly advise anyone looking for a hosting provider to steer clear of Zap Hosting at all costs. Their $60/month price tag is a complete joke when you consider the poor quality of their service and support. Save yourself the trouble and find a different provider that actually cares about their customers.
Negative Experience with Zap Hosting: Excessive Cancellation Policy and Unreasonable Credit Policy
As a customer who has had experience with Zap Hosting, I can say that my time with them did not end well. Recently, I attempted to cancel an auto renewal but was met with a surprising demand from their support team - I had to give them a full week's notice beforehand. This cancellation policy seems excessive and a tad inconsiderate of the customer's needs. However, that was not the only issue I faced.
On my Zap Hosting account, I have over $122 in credit that I was looking to use towards my upcoming renewal. But to my dismay, I was informed that the company does not allow customers to use their credit towards renewals. I found this policy to be quite unreasonable, especially since the credit was already paid for and sitting in my account balance.
Overall, it feels like Zap Hosting is not customer-friendly and does not prioritize its clients' needs. It is very frustrating when companies make it difficult for customers to make changes or cancel their accounts, especially when they have provided the company with money already. Additionally, the fact that they are hosted outside of the US makes them seem unprofessional and unreliable.
Therefore, I advise potential customers to avoid Zap Hosting if possible, as my experience with them was quite negative. There are many trustworthy and customer-oriented hosting companies out there, so it's wise to choose one of them instead.
Avoid Zap Hosting: Scammers with Terrible Service and Fees
Hey there! I wanted to share my experience with Zap Hosting, and unfortunately it's not a positive one. In my opinion, their website is completely fake and they are scammers. Here's some more information about why I feel that way:
First of all, when I signed up for a 1-month contract and then tried to cancel it before it expired, I was shocked to find out that I would be charged fees for another month. This was completely unexpected and left me feeling frustrated and taken advantage of. I definitely would have gone with a different hosting company if I had known this would happen.
Additionally, it's worth noting that even when I did have a contract for just one month, Zap Hosting automatically renewed it without sending me any sort of email notification or other reminder to cancel it before I incurred any additional charges. As someone who values transparency and honesty in business dealings, this was a huge red flag for me.
Finally, I also had issues with Zap Hosting's VPS going down for several hours at a time. When you're relying on a hosting company to keep your website or app up and running, you can't afford for there to be any downtime. Unfortunately, that's exactly what I experienced with Zap Hosting.
Given all of these issues, I would strongly recommend avoiding Zap Hosting and looking for a different hosting provider instead. While it's never fun to feel like you've been taken advantage of, I hope that sharing my experience can help others avoid making the same mistake I did.
Is Zap Hosting Legit?
Zap Hosting earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Zap-hosting.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Zap-hosting.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Zap Hosting as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for Zap Hosting have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Zap Hosting and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Zap-hosting.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Zap Hosting has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Zap Hosting protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website associated with Zap Hosting sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
Reliable and Top-Notch Service from Zap Hosting, with One Caveat
I recently signed up for a package with Zap Hosting, and overall, I have been quite pleased with their service. Let me start by saying that the hardware for the servers is top-notch. I've experienced minimal lag and downtime, which is a major plus when it comes to online gaming.
Another aspect of Zap Hosting that I was pleased with was their support. The few times that I needed to contact their customer service team, they were prompt and helpful in their responses. It's always reassuring to know that there are knowledgeable people available to help you out if you run into any issues.
That being said, there is one major complaint that I have regarding Zap Hosting. The lack of system memory that comes with their default packages is disappointing. I've found that some of the games I wanted to play on my server require a minimum of 4GB of RAM, but the packages only come with 2GB. This means that in order to achieve my initial goal, I had to upgrade my package and pay an additional 2-8 dollars per month. Alternatively, I could have changed my contract, but that seemed like too much hassle for what I wanted.
Despite this one issue, I would still recommend Zap Hosting for anyone looking for a reliable and high-quality server hosting service. Just be sure to double-check the system requirements for the games you want to play before committing to a package!
Zap Hosting Review: Fraudulent Enterprise; Don't Waste Your Money
When it comes to online businesses and services, we all want to ensure that we're getting top-quality experiences without any hassles or headaches. Unfortunately, that's not always what we get. All too often, we come across companies that claim to offer the world but ultimately end up letting us down. One such company is Zap Hosting.
If you're considering this hosting provider, we strongly recommend that you steer clear. While they may seem pleasant enough in their responses to negative reviews, their actions speak louder than words. Even when they can clearly see that their own systems have gone awry, they won't take responsibility or offer swift solutions. So, when you make a payment to them, don't expect a seamless experience.
In our experience, we had to endure countless hours of waiting, being shuffled between various representatives, and being given excuse after excuse for delays. All the while, we were left with a faulty system and no idea when it would be back up and running. In short, Zap Hosting is nothing but a fraudulent enterprise posing as a business. They will take your money in a heartbeat but won't deliver on their promises, leaving you with nothing but headaches and disappointment.
To summarize, if you're after speedy, reliable, and trustworthy hosting, Zap Hosting is most certainly not the provider for you. Instead, we urge you to find another company that's dedicated to delivering on their promises, putting your needs first, and offering quality service from start to finish. You won't regret it!
Zap Hosting Review: Great Servers but Terrible Customer Service
Zap Hosting (zap-hosting.com) is hosting service that has it going for them when it comes to their servers. They certainly do have excellent hosting servers that offer great speed and uptime. Unfortunately, when it comes to customer service, it's another story.
My personal experience with Zap Hosting has been less than satisfactory, to say the least. I have been trying to disable my account for over a month and no matter how many times I've requested it, they simply WILL NOT cancel it. Not only that, but there's no option on the control panel to cancel my service even though it has already been suspended. They just keep trying to withdraw the money from the card on file - which is not even active anymore!
I've contacted their customer support multiple times to fix this issue, yet it seems that they have no desire to help - instead, they keep trying to take my money. It's quite frustrating because it feels like they are purposely avoiding resolving the issue.
With that said, I would not recommend doing business with Zap Hosting - their behavior feels unethical and unprofessional. It's not worth the headache to go through this kind of experience just for hosting services. Look elsewhere for more reliable and trustworthy companies that truly value their customers.
Zap Hosting Review: Terrible Customer Service, Unethical Practices, and Poor Communication. Stay Far Away!
I recently had an experience with Zap Hosting, an online platform which offers game server hosting services. Unfortunately, my experience with this company was less than satisfactory and I feel compelled to share my story in order to prevent others from falling victim to the same issues that I faced.
I decided to purchase a game server from Zap Hosting using PayPal, but quickly realized that I had accidentally selected the wrong platform. I immediately contacted their customer service team to request a cancellation and was provided with a link to do so. However, despite following the correct procedures for cancellation, I never received my refund. When I reached out to request the refund, I was informed that I would not be receiving it because I had already cancelled the purchase.
It only got worse from there - I was then sent an invoice from Zap Hosting asking for me to pay additional charges for having cancelled the initial purchase. I was astonished and frustrated with this treatment, and when I further expressed my disdain and intention to dispute these additional fees, the company threatened me with debt collection. As you can imagine, this only added to my frustration and anger.
At this point I feel that I cannot recommend Zap Hosting to anyone. In fact, I am currently seeking a refund through PayPal and am even considering legal action against them for the poor customer service and unethical practices I experienced. It is disappointing and disheartening to be treated in such a way over a mere ?18, and I would advise anyone considering using this company to look elsewhere for a reputable, reliable source for game server hosting.
In conclusion, I cannot stress enough the importance of taking your business elsewhere when it comes to Zap Hosting. My experience was one rife with poor communication, terrible customer service, and conflicting information, and I would hate for anyone else to have to endure what I went through. Stay far away from this company - there are plenty of other great options out there for game server hosting services.
Warning: Terrible Customer Support and Faulty Servers - My Experience with Zap Hosting
I recently had an experience with Zap Hosting that left me extremely disappointed and dissatisfied. After signing up for a VPS server, I quickly realized that the server was not working properly. Despite numerous attempts to contact their customer support team, I was consistently met with unhelpful and dismissive responses. It became clear to me that they were only interested in taking my money and providing absolutely no value or service in return.
What's even worse is that Zap Hosting seemed to be actively avoiding any accountability or responsibility for their complete lack of service. They would create tickets to appear as though they were attempting to fix the issue, but would cancel them and refuse to issue a refund once they realized that my allotted time had run out. It was abundantly clear that their only goal was to keep my money, regardless of the fact that I received no value whatsoever from their service.
In addition to the terrible customer support and the faulty server, I was also extremely put off by the unprofessional language and attitude of the support team members. They were rude, dismissive, and frankly, made me feel like I was totally wasting my time and money by doing business with them. The whole experience felt like a complete scam, and I can't stress enough how strongly I advise anyone to steer clear of Zap Hosting.
There are countless other hosting companies out there that offer much better service and customer support than Zap Hosting ever could. Don't make the same mistake I did and give them your business. They are not worth your time, energy, or hard-earned money.
Untrustworthy and Disappointing: My Experience with Zap Hosting
My experience with Zap Hosting has been extremely disappointing. I regret to say that after encountering numerous issues with their services, I can confirm that they are not the trustworthy company that they advertise themselves as.
First and foremost, I have unfortunately found them to be scammers. It appears that they will use any excuse not to refund any service that has already been set up. I am extremely disappointed to find this out, as I was hoping that they would treat their customers with more respect and honesty.
Additionally, I have found their support to be lacking in every sense of the word. After waiting a full day for a reply to my ticket, I was astounded to finally receive only an automated response. It is very disappointing that a company like Zap Hosting does not have a proper customer service system in place, especially considering we are in 2021!
To add fuel to the fire, my experience with their "The Forest" servers was anything but satisfactory. I had to deal with a temporary 24-hour downtime that was entirely caused by their technical team's failure to prepare their "sysadmins" properly. The fact that they allowed someone with such palpable incompetence to handle their clients is an insult of the highest order.
Overall, I strongly believe that anyone considering Zap Hosting should seek a better alternative. Their poor customer support, dishonest refund policy, and lack of technical expertise make them wholly unsuitable as a web hosting provider.
Overall Positive Experience with Zap Hosting, But Mixed Bag with Customer Service
As someone who's been using Zap Hosting for the past 2 years, I must say that overall, I'm pretty satisfied with the service that they provide. It's easily one of the best hosting services I've ever used, and I haven't had any major issues on my end while using it. That being said, I have recently experienced some issues with their customer service through their live chat feature.
To be fair, I should note that I was able to speak with a higher staff member about my concerns with their customer service. After explaining the issue and conveying my disappointment, I was surprised to receive an apology and some credits towards my account as compensation. This gesture is greatly appreciated, as it shows that the company values its customers and is willing to make things right when they go awry.
In terms of performance, I've found that the hosting offered by Zap Hosting is solid and reliable. On top of that, their interface is intuitive and easy to use. As someone who isn't particularly tech-savvy, I've appreciated this aspect of their service.
At the end of the day, my experience with Zap Hosting has been a positive one. Of course, customer service can be a bit of a mixed bag depending on who you're speaking to, but I've found that the company is generally willing to make things right when issues arise.
Disclosure: I was told that I would receive $5 in credits for writing this review, but I stand by the accuracy of my assessment of Zap Hosting.
Overview of Zap Hosting complaint handling
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