Ackermans

Good day

I would like to file a formal complaint against one of the employees at Ackermans Blaauw Village in Pretoria North. His name is Mashambas.

Ackermans is one of the stores that i can confirm the service is always on point and speedy, but on this sepcic day 06 May 2020(Wednesday). I paid the store a visit. There was a que, i had no problem standing in the que, even though it was in my lunch hour. I understand that, however when we got to the front of the que, we asked him about the people that is allowed in the shop. He told us not more than 50 people, but he lets more than that go in. First red flag. A few people left the shop but he refused to let us enter. He told us we are impatient an we will just wait, baring in mind that we have been standing in a que for more than 1 hour. More people left the store and still he wouldn't let us enter, thereafter some random people appeared and he let them enter before us. Very unfair. We started questioning him about his ethics and he told us if we don't keep quiet he will let everyone go in before us. Second red flag. Eventually after being very disrespectful he let us enter.
Honestly the way this man treated us was so dehumanizing and humiliating. And had the circumstances bee different I am sure he would've gotten violent. I am very disjointed and i doubt i will ever go to the store again.