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Your Better Tomorrow / C&R Marketing
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www.yourbettertomorrow.com

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1.5 25 Reviews

Your Better Tomorrow / C&R Marketing Complaints Summary

3 Resolved
22 Unresolved
Our verdict: With Your Better Tomorrow / C&R Marketing's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Your Better Tomorrow / C&R Marketing reviews & complaints 25

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Newest Your Better Tomorrow / C&R Marketing reviews & complaints

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1:43 pm EDT
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Your Better Tomorrow / C&R Marketing scam/ripoff

i bought a $2 CD to stop smoking on the internet. Since i got that CD i get a bunch others i didn't ask for and you've been hitting my credit card repeatedly for these CDs i want to return them. I have since been to my banj=k and had to cancel my credit card so you can't get anymore of my money. NOW please send me info on how to send this crap you sent me back and give me my money back. I have reported this company to my bank also and am disputing any and all charges you Are trying to get me to pay! OMG what aripoff ! I never asked for and of these CD's and now i'm stuck with them! I'm so angry! Take me off what ever list i was put on because now you're sending me product and have no way to get to my money!

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9:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Your Better Tomorrow / C&R Marketing refuse to offer refund

Same complaint as other customers - received "free" cd for Hypnotherapy to stop smoking. The "fine Print" in Terms and Conditions states that you will automatically be enrolled to receive 4 cd's every four weeks and credit card billed $84.97. Cannot just write "return to sender/Refused" on package - need to call to get authorization return number or they won't acknowledge it. Cannot get through to customer service although there is a phone number listed. The company bills credit card, delays shipping, then states that cd's were not returned within 10 days. This company is a total rip-off and they are scam artists. Never do business with them! I also live on a fixed income, and needed that money to keep the household bills paid. RIP-OFF ! !

Read full review of Your Better Tomorrow / C&R Marketing and 4 comments
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dee fiehrer
, US
Jul 24, 2015 11:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

They stole money from my account also. When I called to complain about not getting a refund I could barely understand either one of the women
I spoke to. I finally got a call back from a manager, who I could also barely understand, and he talked over me and was very rude. He ended up hanging up on me. I told him this was a scam and that they were robbing me.

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Roi J Brown
Harmony, US
Jan 22, 2015 7:27 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Your Better Tomorrow stole $84.97 out of my checking account with order # 6597. I received a product from them which I didn't want or have any use for and sent it black to them immediately, but did not receive the expected refund. If this company has any decency they will send me the money they stole from me.. Please send my money to me!

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nancynewell
fairifeld, US
Aug 12, 2014 12:09 am EDT

I have cancelled this and continue to get billed on my credit card..3 months now what can I do?

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Paula Graham
Sardinia, US
Jul 24, 2014 5:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was also scammed by them but contacted my credit card company who called them and they agreed to cancel. Now they are still sending these Cd's and charging for them.

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5:02 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Your Better Tomorrow / C&R Marketing SCAM: Fraudulent Charge

YOUR BETTER TOMORROW IS A SCAM! Do not have anything to do with them! They charged me $74.97 even though I had followed their Terms & Conditions exactly as they were stated. When I spoke to the person there, he told me that that didn't matter because I had already been charged. I said it's not my fault that I was charged earlier than their Term & Conditions stated that I would be. He said it was too late to do anything about it because it was already charged! SCAM!

Read full review of Your Better Tomorrow / C&R Marketing and 10 comments
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BJM7
, US
Nov 19, 2015 2:56 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I also got scammed! the phone # is not valid. Can not get into sight.

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Reviewer27453
,
Oct 08, 2015 10:54 am EDT

Also involved in scam, they are deducting $85/month and will not refund.

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Christopher Henson
, US
Oct 03, 2015 8:38 am EDT

You cant call these people ive tried several times. I stay on hold being told im first in line. once for 30 min then for over an hour. this company is a rip off

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yourbettertomorrow.com
Blaine, US
Jul 06, 2015 5:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Our customer service line is always available during these business hours: 5am-6pm, Mon-Fri, Sat-Sun 8am-5pm PST. Please call us at [protected], option 3 to speak to a live representative so we can take care of your issue.

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stephanie settles
Trenton, US
Jul 05, 2015 8:44 am EDT

I received the cd, tried to call a day before the deadline and got no answer, I had to be on the phone" 1st in line. thank you for your patience" for at least 2 hours, I had my daughter call from her cell phone and she was 2nd in line . Together we never got anyone to answer. This went on all day .That was the 2nd of July, on the 3rd and 4th same thing, now I have a charge for 84, 90 on my card, how am I suppose to cancel when they won't even answer the phone. I'm on the phone now, first in line and it's been a hour already, no answer.

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yourbettertomorrow.com
Blaine, US
Aug 06, 2014 7:41 pm EDT
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If you had followed the terms, and didn't want to avoid being charged, you would have cancelled the program. It is very easy to cancel. You can call in to our live rep, or you can login to your member's area and cancel. We have people cancel all the time to avoid any charges.

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tnstyle
Bean Station, US
Jul 20, 2014 8:01 pm EDT
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This company needs to be shut down! Taking advantage of innocent people especially when on a fixed income. They outta be ashamed of themselves.

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Lincoln2344
Clearwater, US
Jun 30, 2014 9:04 am EDT

I did not sign up for automatic sending of their products, but they have billed my for over 13 months, a total exceeding $1000 I believe this company is nothing but a scam.
I will most likely never get my money back from them.

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martin@
Harrogate, US
Jun 30, 2014 10:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered my daughter a free stop smoking CD and accidentally got enrolled in some sort of automated hypno CD program. I called and

cancelled my enrollment and sent the unopened CDs back according to their instructions. I have yet to receive my refund minus their

restocking fee of course.

I have proof of tracking ect but the format is not allowed.

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MkStItCh
West Seneca, US
Jun 30, 2014 10:18 am EDT

In the terms and conditions it reads:
By checking the box marked, "I agree to the terms and conditions, " you are entering into a legal commercial contract and you certify that you have read and agree to all the terms and conditions of this offer.

THEN it goes on to read about automatic charges every month for each set at a rate of $74.96 plus shipping of $9.99.

This is one of the WORST looking agreements I have ever read... Good Luck

ComplaintsBoard
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2:37 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Your Better Tomorrow / C&R Marketing Fraudulent advertising

DO NOT ORDER ANYTHING FROM www, yourbettertomorrow.com! These people are SCAM ARTISTS with a capital S-C-A-M---A-R-T-I-S-T-S! This is what happened to me:

I ordered a free CD that was supposed to cost $1.99 for shipping and handling --- next thing I knew, I was charged $74.97 for some CD box set that I did not order or want, and have not ever received! I spoke with the RATHER FOREIGN SPEAKING man that answered the phone, claimed to be his own supervisor, and he told me that I had agreed to join, and receive these monthly! He claimed I could not get a refund. I could not even ship them back (ONCE I ACTUALLY RECEIVE THEM )at my OWN EXPENSE with a full refund. He was going to charge a $20.00 re-stock fee!Not sure of address that my now $ 76.96 CD (yes, my boxed set has never arrived - much to my surprise!) came from, but the phone number in which I spoke with "MR. Dis-honest" is [protected]

Read full review of Your Better Tomorrow / C&R Marketing and 6 comments
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David Clark
, US
May 16, 2016 7:59 pm EDT

they did the same thing to me sent me 1 disc in a plastic cover" then charged to my account over 80 dollars in which my bank payed" now i will have to re do my account with a new card" and call all my payment people so they dont get upset..i am turning this company into the BBB in the morning...

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cclaw
, US
Nov 30, 2015 1:57 pm EST

No where does it mention you have to cancel in 10 days...it was for a free stop smoking CD I called my bank and had the charge removed and I am reporting them as fraudulent.

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Andyman1
, US
Jul 11, 2014 9:32 pm EDT

This exact same thing happened to me off a Yahoo "news article" I saw. They never mentioned me joining club-ybt.com at cost of $85 (they must have gone up). Anyway I had to get a new CC# my bank replaced my card and now I get to set all my automatic payments back up. Joy. Avoid these scam artists - shame on yahoo

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Andyman1
, US
Jul 11, 2014 9:30 pm EDT

Same thing happened to me. I immediately called my bank and had them reissue me a new card. Of course now I have to change ALL my automatic payments over to it but my bank did refund my $84.97 they charged me. I ordered the stop smoking one and they sent me a weight loss video. Should have known better.

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luvsya
Pittsburgh, US
May 06, 2014 4:40 pm EDT

Sent for a stop smoking cd for #1.99 now my account has been billed for 74.97! I am on social security and cannot afford this! I was not made aware of this before ordering...I will persue having my account closed and the return of that pending payment...they were not authorized to just take money from my account

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yourbettertomorrow.com
Blaine, US
Oct 30, 2013 12:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Our promotion is that you get a $50 hypnotherapy CD and 10 days after it is shipped, unless you cancel, you will be shipped a box set of additional CD titles for the $74.97. • You were offered, and accepted an option of returning the product minus a $20 restocking fee because we do pay for the shipping and there is a cost involve in packaging for sending it out. We are also not liable for products that do not arrive due to inputting an incorrect address or a mistake from the USPS however you should have called us and let us know so we can have it reshipped.

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7:10 am EDT
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Your Better Tomorrow / C&R Marketing - There is no way to get out of this scam!

Your Better Tomorrow offers a stop smoking cd for $1.99. Then 2 days later they bill you for $74.97 saying that you agreed to a monthly enrolment and if you cancel they still bill you. There is no way to get out of this scam!

Read full review of Your Better Tomorrow / C&R Marketing and 64 comments
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Your Better Tomorrow / C&R Marketing contacts

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