The complaint has been investigated and
resolved to the customer's satisfactionResolved Young America Auto Insurance — Denial of claims
resolved to the customer's satisfaction
Even on this website I see Young America Auto Insurance advertised. You see everywhere how important it is to be insured today. One of my employees has Young American Insurance. He also has a loan for his vehicle at a local Credit Union. He has had his vehicle for a couple of years and makes monthly payments for insurance and the car payment. In October last year (2009) his girlfriend borrowed his car. She had an accident. The vehicle could not be driven from the site. He notified his Insurance Company. He had insurance, it is the law, right? It is also a requirement of his loan. They towed his car away. Weeks went by. He kept calling his insurance Company, Young America, to find out what was going on. I even called them at one point to see why it was taking so long to settle his claim. I got nowhere. Hurry up and wait. It seems the girlfriend wasn't on the policy. According to the Insurance Company, it didn't matter that the car was insured, she wasn't so the claim is denied. Car was wrecked in October of 2009. It is February of 2010 and he is still on foot without a disposition on his claim and he only recently learned (last week) where they have his car. What is wrong with this picture? They have told him his car is totaled. He owes over $10K on it, they totaled it for $7K in damage, they have had it since October, they did take depositions from him and his girlfriend, over a month ago, and still he waits. What kind of insurance is that? Deny the claim and keep the car? Or leave the whole thing in Limbo for months, or longer?
Young America...beware of "Young America". You think you have coverage but guess again! Sounds worse than a rip off to me! Where is the Insurance Commission? Take his money, take his car, waste his time, see how you are?!!! Shame on you. I hope people learn the truth about you. The only other person I've heard that has this insurance is in litigation against them also, only in that case, the person that had the accident was listed on the insurance as a driver and she was rear ended!!! And Young America allegedly has denied that claim also and she has to resort to litigation to resolve her claim also!!! Young America Auto Insurance. Their unpublished motto must be "Ripping off Young Americans!!!" jfo Lakewood, CO