WYN Fitness review: I would just like my membership cancelled!!!

I signed up for a gym membership In March 2022 & gave my debit card information for automatic payments to be withdrawn. By July, my key wouldn't work so I didn't have access to the gym which continued into September. When I contacted Daniel, the owner, to cancel my membership - he stated I owed money and that he wouldn't cancel my membership until I paid what was owed. Confused as to how I could owe any money since I was enrolled in auto payments I confirmed with my bank that all payments had been withdrawn from March to October and emailed Daniel this information & asked him to confirm he received my email and to cancel my membership. It is now mid November and I have yet to get a response. I finally went to my bank and requested a new debit card. So last week I received a phone call from a staff member, asking me to update my card on file. When I declined and told them I wouldn't be updating my card on file and requesting for them to cancel my membership, the staff member told me he would not cancel my membership without me sending in a cancellation letter - which I had previously sent to the owner on October 6th. So now they're refusing to cancel my membership because apparently I now owe money for the month of November and told me they will take me to collections until I pay them. I haven't had access to the gym since July because my key wouldn't work - so now I've paid for 4 months of a gym membership that I can't even get into and they still will not cancel my membership and are trying to continue to charge me.