www.UspCard.comPoor service!

R
This review was posted by
a verified customer
Verified customer

I have been using this companies calling card for almost three years. There customer service was never good but they had reasonable prices. For the last couple of months their toll free was not working, i emailed them they never responded and now there website is not working anymore. My money is gone they have cheated on us!!!

Responses

  • Df
    D. F. Aug 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I charged $10 at a time, there was a little over $9 left in the account since June 2007, when I went to make a call in Nov. 2007 this company's toll free number was out of service. I tried for two more days, including sending an email of which I received no response.
    At this point, I contacted American Express and explained the problem, they immediately gave a credit for $10 and the problem went away. I do not know if they removed this money from this uncaring and rip-off company's account but one thing everybody should have is the American Express Card. They are customer friendly, excellent service and they listen to you, they are a no nonsense type company, they make it easy and go out of their way to accomodate you. They have a toll free number for calls to them from out of the United States and will send you a replacement card within two business days, I know this from first hand experience when I was robbed in an overseas trip.
    My experience with Visa, Mastercard and Discover regarding complaints and disputes have been very sour. I hope this comment can help others.

    0 Votes
  • Ni
    Nik Apr 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Just came across it.. may be this will help u guys.. chk it out!!
    Registrant:
    USP Communications
    3949 South 200 East #B
    SALT LAKE CITY, UT [protected]
    US

    Domain Name: USPCARD.COM

    Administrative Contact, Technical Contact:
    USP Communications
    3949 South 200 East #B
    SALT LAKE CITY, UT [protected]
    US
    [protected] fax: [protected]

    Record expires on 17-Nov-2010.
    Record created on 17-Nov-2004.
    Database last updated on 14-Apr-2008 03:21:57 EDT.

    Domain servers in listed order:

    NS63.WORLDNIC.COM 205.178.190.32
    NS64.WORLDNIC.COM 205.178.144.32

    0 Votes
  • Na
    Navin Dec 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    There is some details about this website and their office address in the link below. I am a uspcard victim too!

    http://www.aboutus.org/Uspcard.com

    0 Votes
  • Na
    Navin Dec 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I too lost money. I was using the usp calling card for about a year and they turned out cheats! Is there no way to get the usp card guys whipped?

    0 Votes
  • Ka
    kapil Dec 02, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Me too cheated by usp communication. Lost almost 25$. Can we take any legal action against the company?

    0 Votes
  • Pr
    prakasha Kempaiah Nov 02, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I too was cheated by USP card company, I had 12$ in my account and had not been able to call from last 3 months, nor any response to my complaint from this company, we have to do something to inform police.

    0 Votes
  • Vi
    vipul soni Oct 31, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Yes they went out of business , they collect money and run away its well known trick to get money... i lost my money but i call my creditcard and file dispute against that transaction and i received my money back. So i would like to advise everybody to call your credit card co. and try to get your money back instead of waiting for re run that co.

    0 Votes
  • Ga
    ganeshram_jada Oct 21, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am also cheated.

    0 Votes
  • Ra
    Rajendra Oct 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I too last money! Initially, at least long distance call in USA were working now nothing is working. Even the website! What happened to that company? They provided good service. Lot of people were cheated.

    0 Votes
  • Ra
    Raj Oct 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Hey guys, we should all complaint to the police or something or file a lawsuit against them. Does anyone lives in California. This is there address below. I lost my money too, I cant talk to my parents in India... they had good service... but I dont know what went wrong...

    Address. 3949 S 200 E #B; Salt Lake City UT 84115 US

    0 Votes
  • Bh
    Bhasker Oct 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was also cheated by the stupid company. I was using this card last one year and also referred so my friends also. Now everybody cheated by the company. Is there any way that we can our money back.

    0 Votes
  • Ro
    roy Oct 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was also using this card and lost my money.

    0 Votes
  • Ts
    tsering Oct 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I have been using this card for two years and now all of a sudden it is not working.

    I have emailed them and all but nothing is working.

    0 Votes
  • Ka
    karthik Oct 15, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I was also cheated by stupid company... I was using this card from past 1 yr... Now, how can I get back my money... I recharged and now the toll free is not working... Is there any solution for getting back my money.

    0 Votes
  • Le
    Levi Mathew Oct 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I charged my credit card to purchase some call time. Since the toll free number wasn't working, I called the credit card Co and complained and they credited me the money back to my account. If you charged with a debit card, go to your financial institution and file a complaint and they'll be able to get the money back for you. You may have to file an affidavit.

    Good luck.

    0 Votes
  • Fr
    Franklin Santhoshraj Oct 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    One more to the Victim's list... I too lost a hell lot of money.. I heard this is not the first time they are doing this. They are used to it it seems.. Couldn't contact them by any means. If anybody hear about their contact numbers, please send it to me.

    0 Votes
  • Pa
    Paljinder Oct 11, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had three accounts with the USPcard, and was using the calling from this company since one year. But since they changed there toll free number I cant call anywhere, I lost my money. Can anyone help me ?

    0 Votes
  • De
    dead scams Oct 08, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I'm too being cheated, I recharged this card as I heard lot about it recarding its clearity but there seems to a impunity run by these fake companies. I lost a lot my bucks. Thats better from now on recharge your calling card with any company by small amount only as if this happen again we wont loose so much money.

    0 Votes
  • Ni
    Nilanjan lodh Oct 08, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am also being cheated by www.UspCard.com. I lost my money too.

    0 Votes
  • Mu
    Mukesh Oct 08, 2007
    This comment was posted by
    a verified customer
    Verified customer

    He is a perfect standing example of an A ***ole. I lost my money too.

    0 Votes
  • Sr
    Srikanth Oct 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I too. Its very bad part by the company. What we should do next?

    0 Votes
  • Jt
    J Thomas Oct 06, 2007
    This comment was posted by
    a verified customer
    Verified customer

    USP Card ! It was good or too god when they start. Got enough customers and money and now vanished.. Known method of cheating....

    Now how to stop them from making another ?????????card.com

    0 Votes
  • Mi
    Mitesh Oct 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I too, what do we do now to get the money back? is there any way?

    0 Votes
  • Gb
    gb Oct 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am cheated from this company. No response to the email, no customer phone number.

    0 Votes
  • Ra
    ram Oct 04, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Even me. not only me, the friend who referred me to this & to whom I referred to. All 3 of us r being cheated.

    I dont know whether they have any plans to bring up or no.

    0 Votes
  • Ch
    chinni Oct 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    i tooo, what to do now???

    0 Votes
  • Ne
    neelima Oct 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I am also one of the victim,i have been using this from 1 yr.what happened to this? all of the sudden!!!!!!

    0 Votes
  • Pr
    premchand Oct 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    even i am another victim of this card and i lost my money too......

    0 Votes
  • Ma
    Madhu Oct 02, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Yes,even iam one of the VICTIM ,
    I lost my money too and there companies website in not working and there tollfree number too.
    This is not fair "USP Card"

    0 Votes

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