Menu
CB Unauthorized Charges www.EverPrivateCard.com Unauthorized debit out of my checking account!
www.EverPrivateCard.com

www.EverPrivateCard.com review: Unauthorized debit out of my checking account! 53

L
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On may 9, 2007 a charge of $49.95was taken from checking account with no notice to me. I NEVER authorized any such debit to be taken and never signed up with this company for any kind of membership. Somehow they dipped into information I shared with a pay day loan company because they had an advertisement attached to the loan company I was applying too and that was their in to retrieve funds from my account. They are fraudulently taking money from unsuspecting people like myself and it is wrong and they need to be stopped. The number they are given to call is also a fraud. I got busy signal for the first hour and then it rang straight for the next hour and then I finally got a "recording" to please wait for the next available operator and was on the line for another 45 minutes before I hung up. It is all a scam and this company needs to pay for this!

53 comments
Add a comment
K
K
Kenneth Mansur
,
Jun 03, 2016 8:04 am EDT

I was looking into a payday loan on 6/1/07 and supposedly they had to add for this card on there and they say that I checked a box or hit process. I would never and have never even heard of this company and I never signed up for anything that has to do with this company. I am writing to the state of California attorney general to find out what can be done about this. This all amounts to wire fraud and is totally illegal. Also the phone number they gave is bogus. And you get basically the same reply from so called customer service when you write to them.

Ken Mansur.

T
T
Theresa Sofield
,
May 17, 2007 12:00 am EDT

While I was applying for something totally different their screen came up in the middle of the application and I could not move forward without hitting "submit" in doing so they accessed my bank info and signed me up for a prepaid debit card and took $49.95 from my bank account causing an overdraft and an additional $35 fee! I contacted them by phone and was given instructions to obtain a form for a refund online, but these were bogus as well. They have emailed me but have "unknown sender" as their address. What do I do now?

B
B
Bill Lee
,
Aug 14, 2007 12:00 am EDT

The website to request a refund is www.everprivatecard.com, which the [protected] gives you the wrong contact address to submit a request which I believe they do this on purpose and so many people feel they loose out on their money. I printed all the complaints that I found online and reports of unauthorized charges and took that to my bank and my bank issued a refund to my account and you could do this as well.

Good luck!

E
E
Ernest Fascio
,
Jun 14, 2007 12:00 am EDT

Ok so i guess i am not alone. I was applying for a pay day loan and somehow got screwed into applying for this card. I tried to stop payment on this but alas, it was too late. The phone number is bogus and the website is about as help as algebra to a 3 year old. This needs to end and if anyone can remember what payday loan site we were going through I'll bet you they have a ton to do with it.

M
M
Monica
,
May 16, 2007 12:00 am EDT

So how these folks got my routing and checking account number and electronically submitted a check through my account is beyond me. This has fraud all on it! I am requesting a refund at this very moment. I am demanding to know how this happen and nothing happens to them on the legal side of it.

E
E
Evonne vangorder
,
May 04, 2007 12:00 am EDT

Somehow these people got hold of my financial information and debited a check for 49.95 to my account and has withdrawn it. If someone has any ideas please help there is no phone number to get a hold of them. I don't want anything they are trying to offer.

R
R
Rhonda
,
Sep 06, 2007 12:00 am EDT

This company withdrew 49.95 from my checking account. I don't know how they rec'd my information. I have never heard of this company before. I never rec'd their so called prepaid debit card and never rec'd a refund.

Beware people!

L
L
lucinda jo griffin
,
Aug 18, 2007 12:00 am EDT

Some how they electronically wrote check for $55.00 causing other charges for insufficient funds causing my bank to close my account check#9999.

Beware!

M
M
Mary Hull
,
Jun 15, 2007 12:00 am EDT

The loan site we all had to go through was paydayselect.com. I cannot believe this company is getting away with taking money from unsuspecting people like myself.

I do not appreciate this at all!

L
L
Leeann Baker
,
Oct 26, 2007 7:49 am EDT

Me too. I actually emailed them and got a response that indicated that I would be receiving a refund. I have copied it in this comment.

EverPrivateCard Support
08/05 03:14 Hello,
Your refund has been processed.
It can take up to 10 days & you will get refund check at your address.
We hope you will buy our card in future when the need arise.

EverPrivate Card Customer Service

NOTICE the DATE. I still have yet to receive anything from them and I have re emailed at least 10 times with no further response. I am very angry that this can happen. Does anyone have any other suggestions?

C
C
clarissa johnson-walker
,
Oct 10, 2007 3:42 pm EDT

ITS GOING ON 3MONTHS AND IVE NOT YET HEARD FROM ANY ONE YET ABOUT MY REFUND. I'M GETTING READY TO TAKE LEGAL ACTIONS BECAUSE I FELL THAT YOU HAVE HAD ENOUGH TIME TO READ THE EMAILS THAT WAS SENT TO YOU OVER THE TIME PERIOD AND THAT WAS ENOUGH TIME. PLEASE SEND MY REFUND OF 49.99 BECAUSE I DIND'T GIVE PERMISSION FOR NO ONE IN THIS COMPANY TO DEBIT MONEY FROM MY ACCOUNT.

THANK YOU.

A
A
angela burke
,
Sep 12, 2007 8:42 pm EDT

I WANT MY REFUND

M
M
maria sanchez
,
Aug 13, 2007 6:37 pm EDT

What i was applying is for a loan and i found out this company everprivate card took the little money i had on my account. First time i did not had the funds available, so that made my account go over i was charge $32.00 from my bank and yesterday that company finally took $49.95 from my account thats call fraud. My bank is going to investigate this.

D
D
davina fitzgerald
,
Aug 13, 2007 6:47 am EDT

They have debited my account more than once, i still haven't received my refunds. It has been more than ten days and i am getting pissed off.

M
M
ms.graciale
,
Aug 13, 2007 6:10 am EDT

They took 54.95 out of my account without my permission. Gave me a refund and 1 month later they are trying to take another 49.95 again with out my permission.

N
N
Neva Gaither
,
Jun 03, 2016 8:04 am EDT

I too got money taken out of my checking account by everprivatecard. Bu was able to get he money back within 24 hours. and I have e-mailed them twice, because thats the only way to get a hold of everprivatecard is via e-mail. They debit my account 2 times, a total of $104.90. And it was unauthorized!

L
L
lisa anne erwin
,
Jul 22, 2007 5:37 am EDT

I know someone was looking for the #for this epcard on my copy check from my bank it lists as [protected] cause they stole 49.95 out my checking account too. Never tried to call but i will hopefully there will be a live person on here but don't count on it cause fraudulent people usually have their # covered somehow.

S
S
Stacey Clark
,
Jul 17, 2007 3:53 pm EDT

I just found out that I had $54.95 deducted from my checking account unauthorized. I contacted my bank and they are going after everprivatecardservices for check fraud. In speaking with the securities dept at my bank, this company does this all the time and my bank was well aware of it. How can this place get away with this?

J
J
joann sarabia
,
Jul 17, 2007 1:58 pm EDT

I like to know what this withdrawal from checking is about for 54.95.

J
J
Jameah Hall
,
Jun 03, 2016 8:04 am EDT

I had $49.95 taken out of my account. Which led to $168.00 in NSF fees. I called a"customer service" number asking what is everprivate, how did they get my account number, and I wanted to speak to a supervisor. All they did was send me to a site and I was told to handle it from there. I had to write a request for a refund form three times, keep in mind your not chatting your basically sending e-mails. When I finally get processed for the refund they tell me it takes 7-10 days to get the check. Fortunately my bank worked with me and credited my account the NSF charges.

A
A
Alaysa B
,
Jun 03, 2016 8:04 am EDT

I Agree I checked my checking account on 7/14/07 it got over drawn 54.95 because of this company. I NEVER heard of this company until I checked my bank account today and seen that I had a negative 54.95 that I never agree on.

L
L
lisa wilsoncroft
,
Jul 12, 2007 1:59 pm EDT

They did the same thing to me i was applying for a payday loan and they got my numbers and to 49.95 from my account and i was charged 35.00 from my bank for overdraft fees and they better fix this as well.

M
M
Merrick Morlan
,
Jul 11, 2007 1:57 pm EDT

I also was taken for $49.95 by this scam artist of a so called company. My first reaction was maybe I just didn't read the fine print. So I chalked it up to my stupidity and decided I might as well find out what my 50 bucks bought me. NOTHING. I could not find one positive testimonial on ever private card because they don't give you anything for your money. The statement that people did't read the fine print maybe correct but what then did I purchase the horrible privilege of having to rearrange all my finances and closing my accounts? I think I could have done that without paying anyone. What a scam. Shame that people are out there preying on others in this manner.

J
J
John Simon
,
Jul 09, 2007 10:14 am EDT

I think we should be doing more folks than just getting our money back. EVERYONE should file a complaint with the Better Business Bureau(u can file online) and the State Attorney Generals Office. I know there are thousands of people being scammed by this company! Think how many poor people apply for a payday loan (because they are broke) don't see this hidden link PRE-CHECKED YES for this EverPrivateCard at the bottom of the page and then end up no loan and huge overdraft fees from the banks. I would like to know who is behind this websites-THE BANKING INDUSTRY.

C
C
Carol Reis
,
Jul 03, 2007 4:55 am EDT

I told you people that if I did not receive a refund within the allotted time frame, I would be conferring with an attorney. I already have an appointment to see one, as I do not believe you! There are too many people out there who are experiencing the same issue and NEVER got their money back. I will also will be contacting the Ohio Attorney General's Office, as this is outright fraud. Do yourselves a favor and give me my money back as you promised. Do you really think that someone is going to believe you over the many complainers of fraud that you have done?

Carol Reis
c.reis@fuse.net

D
D
dana ratchford
,
Jul 01, 2007 6:55 am EDT

This has happened to me as well. This company took 54.99 out of my account w/o my authorization. When i went to the website www.secretcashcardservices.com, the site has been changed and no longer exists. If anyone has any info on how to get in touch with them? I need my money! Thank you very much!

C
C
Charles Ketchum
,
Jun 30, 2007 9:54 pm EDT

I was debited $49.95 from "ever private card" I have not authorize this debit. I have requested a refund online with no response. I went online to WWW.privatecardservice.com.

S
S
sherrri laws
,
Jun 29, 2007 3:40 pm EDT

This just happened to me again 6/29/07 for the second time... didn't even know until I received my monthly statement from bank, wondered why my account was over drafted... To all who doesn't know this, at your bank (at mine) there's called a reversal charge, where they charge that company back the amount they charged your checking account and any insufficient funds this caused your bank will return... This is the only way to get money back, I tried with the company to no success!

R
R
RENEE MCDOWELL
,
Jun 28, 2007 7:51 am EDT

This company is bogus! They took 49.95 from checking account i did not authorize these services. If I'm applying for something else they should have them getting my checking information and charging my account without a signature. I'm going to file fraud charges with my bank. It is a shame that a company does have anyone you can talk too. This says it all they know what they are doing is not right so they don't want you to be able to talk to anyone live I'm a single mother of 3 i can not afford this.

G
G
guy hasting
,
Jun 26, 2007 8:49 am EDT

This company has to be stopped. They took out 49.95 out of my checking account that i did not authorize.i did not know they did this and now my bank has charged me $82.00 for nsf because i did not find out for five days later. They need to leave the hard working people of this great nation alone. And find themselves a honest job and stop stealing from hard working people.

L
L
LLOYD BROOKS
,
Jun 26, 2007 8:39 am EDT

Something should be done to stop everprivatecard

L
L
LLOYD BROOKS
,
Jun 26, 2007 8:35 am EDT

ON JUNE 17 2007 A CHARGE OF 54,95 WAS TAKEN FROM MY CHECKING ACCOUNT.THIS WAS AN UNAUTHORIZED DEBIT OUT OF MY ACCOUNT.

J
J
Jenny Ann Rapier
,
Jun 24, 2007 5:15 pm EDT

I also was taken advantage of by this company. I did a cash advance and not to my knowledge they took $54.95 out of my account. I had to close this account out because this created an overdraft and I did not know how many other companies they had shared my account information with. These people need to be closed down for good.

E
E
EverPrivate Card
,
Jun 19, 2007 8:10 pm EDT

Everprivate Card makes an effort to work with its marketing partners to insure the advertisement includes full disclosure. Yes there are complaints posted on this site, but it’s a fraction of the total membership and the complaint % is far below typical online statistics. So why are the complaints here ? Because some consumers have simply failed to read what they signed. They applied for a loan or credit card and simply checked without reading. We can provide the full details of the authorization including the IP address of the PC used in the transaction.

The probability is that you applied for a cash advance loan or credit card and the EverprivateCard advertisement appeared with a Yes / No option. In order for EverPrivate Card to be sent your checking account information, that Yes block had to be checked. That is where the authorization originated.

If you didn’t intentionally check the Yes block and you don’t want the EverPrivate Card, then you will get a refund, assuming the charge did clear your bank. If you think we made a mistake and you didn’t respond to our offer, we will show you our records.

Please allow us to go through that process before you make slanderous and damaging statements about the company. Our attorney advises us that these actions would be cause for us to seek relief for financial damages.

The best and FASTEST way to request a refund is to simply SEND AN EMAIL to contact@everprivatecard.com , again that is an EMAIL, NOT a Web site address. Provide your name and mailing address. Emails to that address are processed within 24 hours and result in an email back confirming the refund and showing the original transaction.

Follow these instructions and YOU WILL GET A RESPONSE, calling the telephone numbers posted on this site is a waste of your time and will not result in getting your inquiry processed, they are not the correct company contacts. Give us the opportunity to help you before you risk exposing yourself to damages.

A
A
anita lopez
,
Jun 16, 2007 6:34 am EDT

I did not apply for this card or any thing else. There should not have been money taken out of my account. This is fraud.

T
T
terry haywood
,
Jun 13, 2007 4:16 am EDT

I never authorized these people to debit 49.95 from my account and i want to know how to get my money back i cannot afford to loose 50 i am a struggling single mom and i need ever penny i can get.

P
P
PAULETTE
,
Jun 11, 2007 11:49 am EDT

The same thing was done to me. I don't understand how this company can continue to this. I am single mother and every penny in my bank account is accounted for something. I can't afford for anything to be taken out of my account and then have to wait for a refund. What happens if because this money was taken out i was charged an overdraft fee? Will i be refunded for that as well. This is not right this is fraud and this company should be held responsible.

S
S
Samantha Lee Kidd
,
Jun 06, 2007 3:26 pm EDT

I was an EverPrivateCard rip off victim. But I got all of my money back including the NFS fees. The whole $113.95! First, I called Jerry Klein and demanded the return of my money. I got an e-mail saying they would refund the $49.95. Then I e-mailed him back at and told him that I had already contacted the Federal Trade Commission, the Better Business Bureau and the Attorney General. I told him that I wanted the $49.95 $64.00 in NFS fees. I got my check today. I took it to my bank, deposited it, and they are going to hold it for five days to make sure it clears. Hope this helps. Good Luck!

B
B
Becky cannon
,
Jun 05, 2007 2:37 pm EDT

I was charged $99.00 in NSF because of this company debiting my account $49.95. I went to my bank and disputed the charges now I am emailing them how many people has been secretly charged this bogus scam I had no idea how they got my account.

S
S
Samantha Lee Kidd
,
Jun 03, 2007 9:55 am EDT

I totally agree that this company is ignorant for taking advantage of innocent people. I too am a single mother of two children. I work full-time and make barely above minimum wage. I cannot afford to pay for the $49.95 charge to my account let alone the $64.00 in NFS fees. Somebody definitely needs to do something about this.