Right away the software locked up, failed to downlead a video after 2 did and at best works for about a download or two. I paid for a registered version and had complained, They wanted me to send screen shots, error reports and everything the software was doing and I did, They suggested I remove their software and install an old version. I paid for a working new one, They denied there was any issue and replied with nonsense and never provided the service or a working copy then denied a refund. sating there were acceptable and unacceptable issues with their product. That alone admits " there are unacceptable issues with the software"
Desired outcome: a refund