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CB Sports and Fitness Review of Wholesale Jerseys Zone
Wholesale Jerseys Zone

Wholesale Jerseys Zone review: Order Not Completed as Specified 1

B
Author of the review
1:25 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I ordered an NHL jersey directly from the http://www.wholesalejerseys-zone.net!/ website. The order confirmation came back and I tried to pay with Paypal or Mastercard as was listed in their accepted methods of payment. Several e-mails went back and forth after their stating that Paypal wasn't working and that they couldn't process my Mastercard. These e-mails went back and forth on a daily basis. I reluctantly agreed to pay with Western Union (I should have known better). To make a long story short, my jersey arrived three weeks later and when I opened the package, I discovered that they did not complete my order as listed and that they had sent me another player's jersey instead. I immediately sent them an e-mail and filled out a "Contact Us" form from their website. They replied that the factory was no longer producing the player jersey that I requested, (even though it is still listed on their website) and that they substituted a different player jersey. I was never informed that my ordered jersey was not in stock before they took this action. In my response, I explained that it was not acceptable and that they had no right to substitute another jersey without my permission and that I expected them to correct the problem. I have sent them over a dozen e-mails and they are no longer responding. In my last e-mail, I told them that my only recourse was to start telling others my story so that they don't fall prey to these types of people who know that they have you by the short hairs. Take my advice... don't deal with http://www.wholesalejerseys-zone.net! or with http://www.wholesalejerseysvip.net, which are one and the same business. In addition, if you do buy sports jerseys elsewhere, NEVER agree to pay for your order woth Western Union or MoneyGram. You have absolutely no protection against these people. Thanx for reading my story.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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wholesalejerseys
New York, US
Apr 27, 2013 5:21 am EDT

As far as I know, The company spent much time to explain it, and sent one jersey to you for free as compensation.so I think that you need to tell the story complete.