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Wheelcorp

Wheelcorp review: Scam 1

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Author of the review
10:24 pm EDT
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I have made a booking of Toyota Vios and paid a sum of RM3, 000 as deposit at a Toyota dealer Wheelcorp Sdn Bhd (Old Klang Road) on 7th August 2010.
Due to unexpected financial problem recently, I am unable to buy the car and appeal to the dealer for a refund. The branch manager rejected my appeal and threaten to forfeit the deposit if I can’t pay the down payment to collect the car. She is very rude and said she has all the right to forfeit in the event of cancellation of order for any reason whatsoever.
I then contacted UMW Toyota Sdn Bhd (Malaysia Headquarter) 603-[protected] at Shah Alam to explain my situation. The customer service representative said that they cannot do anything about it and my deposit shall be forfeited. I understand according to the agreement there is a clause stating that the deposit paid by the customer be forfeited in the event of cancellation by customer. However, I just could not believe that Toyota Malaysia is so inconsiderate that they will forfeit customer’s deposit money even if the customer is facing financial difficulties.
I would really appreciate if anyone can help me on this matter.

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Mei Ling Fong
US
Jul 22, 2023 8:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

That lady name Sharen is the 2nd wife(no kids) of 3 wife by Michael Liew. This Wheelcorp is making profit from customers loss. They owned 2nd hand car, Persada auto, Mazda (managed by 3rd wife) , then BMW Wheelcorp Premium (1st wife son, Jayden Liew is the Dealer Principal), and also Proton dealership (managed by 3rd wife's son) at Setia Alam. Pure Chinese business who will take advantage. Becareful when you service your car too. They can't fix it right.

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