SUBMIT A COMPLAINT

Wendy’s International / The Wendy's Companydoor was locked at 9:55 pm

St Sep 29, 2019

I pulled up to the restaurant at 9:55pm and the door was locked so I had to go through the drive through. There were 3 vehicles in front of me. I only wanted a large drink. At this time the food truck was there and the back door was open so I could see all the employees. I waited for about 8 minutes and the line hadn't moved. So since I could see the employees I walked up to the back door and asked if I could just purchase my drink now instead of waiting because I had to get to work and was running late. A short, stockier, younger black woman told me that the line is now moving. I explained that it was only a drink and she told me once again that the line was now moving. I got back in my vehicle, waited another minute, the line still hadn't moved so I had to drive off. I understand that I shouldn't have went to the back door to ask for my drink but if the front door hadn't been locked early this whole situation could have all been avoided.

Post your comment