The complaint has been investigated and
resolved to the customer's satisfaction
Webbillingoweing money

I've noticed that webbilling has been taking money out of my account and for the live of me I can't remember why... either way I had asked my bank to cancel the the direct debt. A few months later of not hearing anything from webbilling or seeing them on my bank statement I have now received a letter claiming that I owe them £45 and demanding that I pay them in 5 days or they'll send the baliffs, so right now I don't know what to do... Should I just give them the money and try again to cancel?

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