WC Explore USA MemeUnauthorized charge

L
This review was posted by
a verified customer
Verified customer

This company charged my account unauthorized for 16.95. The phone number [protected] is unreachable.

Responses

  • Ch
    Christie Poetoehena Nov 23, 2006
    This comment was posted by
    a verified customer
    Verified customer

    Try 1-800-475-1942. not 457. it works and make sure they cancel however many supposed accounts you might have. I had 2.....though i NEVER signed up for any!!! Good Luck.
    -Christie P.

    0 Votes
  • Ad
    Adrielle D Jan 12, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I just received a 16.95 charge from this company. Did anybody find out how they got the account information?

    0 Votes
  • Tr
    Trish P. Mar 22, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also had $16.95 a month charged to my account. After to talking to my credit card customer service I figured out what happened.

    My mother from TV "My little reminder" which they over charged for. Explore USA shares the same order line with the reminder company. Some how they got access to our check card/ checking information.

    Explore USA is suppose to send claim papers for us to recoup 3 months of charges. Beware of TV products!

    0 Votes
  • Vi
    victoria liu Sep 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Apparently I've been charged TWO years for this thing that I've never even heard of.....This is absolutely ridiculous and I have no idea how they even got my information. This company needs to be shut down as soon as possible. It is a total scam and these people are so unethical. It is literally like stealing money out of our pockets.

    0 Votes
  • Ju
    julie reilly Oct 31, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I just saw 1 years worth of charges twice a month I called and canceled it and they are supposed to send a claim form to get full credit.

    They said we signed up for it when possibly we purchased something else online??? Sounds like it is a real scam!!!

    I don't even know what the company provides!

    0 Votes
  • Ja
    Jason W Nov 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    For the past year a company by the name of explore USA and value plus has been debiting my account each for 16.95. A total of 420 dollars has been stolen from my account. The 1 800 number that I called was the cancellation center. That was the number posted on my account next to the charges. The lady that I spoke with slightly informed me that this has happened more times than she'd like to talk about.

    0 Votes
  • Ta
    tasheena c Nov 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Ive tried the number above and it is disconnected..both numbers. I have been charged by this company for 2 years also. Has anyone actually gotten in touch with them and if so, what is the number??? Please help.

    0 Votes
  • Ta
    tasheena c Nov 19, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Never mind.. I got it to work. Thanks.

    0 Votes
  • Mi
    Mike L. Wadley Dec 03, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I noticed I have had the $16.95 charge debited from my account by WC Explore USA for the past 4 months. I called the 1-800 number to investigate. They told me I had signed up for this program but could not give me the details of such a registry. Sure looks like a fraud to me.

    0 Votes
  • Jo
    John Britt Dec 24, 2007
    This comment was posted by
    a verified customer
    Verified customer

    We also had a $16.95 from a WC Explore USA MBR. I called the 800 number listed on my statement and they claimed I "might have" signed up for their services while trying to buy a TV online. I let them know I have NOT bought a TV online NOR ever signed for their services. They claim to be a discount Travel Company. So when they said the TV purchase I asked what did TV's have to do with Travel?? I also found 3 other complaints about this company online while trying to locate their "website". Which per google, does NOT exist! This charge has also been going on for 4 months. I asked for a reimbursement and the man claimed I should receive a form with 7 - 10 days to fill out for my reimbursement. Only after calling them things between Fraud and Hackers! On-line shoppers and bill payers BEWARE!

    0 Votes
  • Sl
    SlJohnson Dec 26, 2007

    A charge of $16.95 was debited from my account. I never authorized this "purchase". Completely fraudulent charge! I filed a dispute with my bank and a complaint to the Texas State Attorney General's office for consumer fraud.

    0 Votes
  • Br
    brady Jan 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    You are not the only one with this issue, please check out:

    http://hubpages.com/hub/CHARGES-from-WC-Explore-USA-MB-_at_-800-475-1942

    0 Votes
  • Lu
    Luis Sanz Feb 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I WAS ALSO CHARGED $16.95

    BE AWARE THIS IS A SCAM.... YOU MAY HAVE PURCHASED SOMETHING TRHU THE INTERNET FROM A CHEAP COMPANY ADVERTISING A PRODUCT ON TV AND THEY GAVE AWAY YOUR INFORMATION PROBABLY FOR MONEY OR MAYBE IS THE SAME CHAIN OF COMPANIES THAT GET ADDITIONAL MONEY FOR THE PRODUCTS THEY SELL THRU THIS SUPPOSED TO BE MEMBERSHIP SERVICES FROM EXPLORE USA. THEY EVEN GOT MY E-MAIL AND SENT ME THIS NOTE:


    This is to inform you that as of 26-Feb-08 your EXPLORE USA membership has been cancelled. As you discussed with our customer service representative, there will be no future charges to your credit card.

    Also, we are issuing you the refund you requested. Your refund will be posted to the credit card used for your membership purchase. Because most credit card issuers take up to two billing cycles to post refunds, you will see your refund on one of your next two credit card statements.

    For your convenience, we have provided the following link to check the status of your membership refund:

    www.memberstatus.com - you will need your member number to log on.

    Regards,

    Membership Services

    If you do not see a refund in your next two credit card statements,
    please call 1-800-475-1942 immediately.



    "SOLUTION...CALL YOUR CREDIT CARD COMPANY IMMEDIATELY AND HAVE YOUR CREDIT CARD BLOCKED. GO TO THE BANK FILE A DISPUTE AND BRING COPIES OF EVERYTHING YOU CAN GET FROM THESE THIEVES FROM THE NET, E-MAILS AND EVEN SCREEN PRINTS.
    THE BANK WILL IMMEDIATELY ISSUE ANOTHER NUMBER FOR YOUR CARD.
    CHE OTHER CREDIT CARDS YOU MAY HAVE AS WEL
    GOOD LUCK....

    0 Votes
  • Fe
    Felicia Mar 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have no Idea who these people are and I just looked them up and saw this page and Now IM PISSED!!! I just called the co. and asked them what they provided and they told me they were just the cancellation dept. I asked for someone above them they said they had no other #'s but would cancel it, and send out a claim from there consumer dept. I asked for that # they said they didn't have it. hmmmm can we say run around.

    0 Votes
  • Ma
    Mary Mar 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was checking my account today and noticed a charge for $16.95 from explore usa. When I called they said I failed to cancel during the trial membership that I have no memory of EVER signing up for. Thank god I noticed it after only the one charge and they cancelled the membership and will credit me back the $16.95. This company is extremely unethical!

    0 Votes
  • Jo
    JONI HILL Mar 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I HAVE RECIEVED THE SAME BILL ON MY CREDIT CARD FOR 16.95 WITH THE SAME PHONE NUMBER475-1942 HOW DO I GET RID OF THESE PEOPLE FROM CHARGING ME IF I CAN'T GET AHOLD OF THEM. WHO ARE THEY DOES ANYONE KNOW, OR WHAT WEB SITE DID THEY GET MY CREDIT CARD NUMBER FROM. CAN SOMEONE HELP ME JONI IN INDIANA.

    0 Votes
  • Jo
    JONI HILL Mar 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I just called my credit card company and they are sending me a new card with papers for me to fill out on fraud charges to these people 475-1942 and will not be charging me for the 16.95 so if i were everone else i would do the same now. Joni in indiana.

    0 Votes
  • Br
    Brenda Apr 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have also experienced a similar situation as many of you regarding the 16.95 charge. Because of all the information shared on this site I might be able to get some of money back.

    My question is this- Is the particular operation legitamate? What is the next step a consumer should take in filing an official complaint regarding this company?

    0 Votes
  • Li
    Lisa May 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I just learned that I was being charged since October of 2006!! That's 2 years of unauthorized charges to my credit card. I called the phone number and they are sending out an envelope to credit the amounts - so don't be afraid to ask for a refund of your money!!

    0 Votes
  • Be
    bev blincoe Jun 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    WC Explore USA Mem charged by credit card for some kind of subscription that I didn't order. Charges were unauthorized & I have filed a dispute.

    0 Votes
  • Ja
    Janet Aug 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I too am the victim of theft. I better get a refund with interest. I'm calling my lawyer.

    0 Votes
  • Lo
    Lorie Aug 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I had 3 charges, once a month for the past 3 months. I never agree to sign up for crap like discount coupons or any service like what this supposedly is. I called 1-800-475-1942, the phone number given to me by my credit union and got an operator that could not really explain what this company was and said it was to get discounts and coupons by mail. I said that was funny, because I have never received any of this. She said she would mail me a form to fill out to request a refund. I better get it!!!
    THIS IS SCARY BECAUSE I HAVE NO IDEA HOW THEY GOT MY BANK ACCOUNT INFO.

    0 Votes
  • Je
    jeanine Aug 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i just received my c.c bill a couple of days ago and i noticed this charge and was searching it up on here and ran across this site. I don't know who or what this charge is all about but after looking at my past 6 (months) bills i noticed that it is on ALL of them what kind of crap is this and how do they do this? thats what i really want to know !!! I know that they tell us that we will get refunds but do you really think that " the check is in the mail?" so to speak?

    0 Votes
  • Me
    Melinda Aug 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was also charged by Explore USA in July 2008 and Aug 2008. At first I thought it was a gas station but then when I got the same charge in Aug I called Wachovia. They gave me this number, 1-800-475-1942, for Explore USA. Wachovia told me to contact them for a refund and to find out why they were charging me. If they refused to refund the charges then Wachovia would do an unauthorized charge dispute. I called and spoke with Shana. She said Explore USA is a discount travel service. I told her we don’t travel very often because we don’t have the money to so we would have never signed up for such a service. She said the membership was under my name and address. Since I didn't recall signing up and hadn't used the service she would cancel the membership and refund the two charges of $16.95. She said to check the refund status go to www.memberstatus.com. The only thing I can figure that got me connected to this company and gave them my account information was when I bought something from Thane USA related to an infomercial. During the check out process there were so many pop up add this to your order for this much and at the end they listed something about a trial membership to some site but I never kept a copy of it because I wasn’t interested in using the trial membership but it was not clearly stated that I would get charged after the trial membership was over. I tried calling Thane USA to see if that was where the affiliation was but the customer service rep didn’t know what I was talking about.

    0 Votes
  • Cy
    Cynthia Delafield Sep 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    On 9/11/08 I contacted this company about charges they made on my VISA account. Since May 10th they have charged me $375.00 bi-weekly for God only knows what. My bank called them and transferred my call to their representative, who said that I would receive a form letter to fill out within 6 - 10 days. He said that after I sent it back my money would be returned to me. I have never received such a form letter. The reference number given me is
    #24055248242200069101270.

    I am an elderly woman trying to make do on Social Security, and this is ridiculous! I HAVE TO get that money back! It amounts to $2625.00.

    I hope you can help me.

    Cynthia Delafield

    0 Votes
  • Mo
    Moises Oct 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This company is a scam i called to cancel and the first thing they asked me was for basically all my information card number and such they said i sighed up 6 months ago which i did not. i called the number and sounded like any ordinary guy heard children in the background scamers i tell ya.

    0 Votes
  • Be
    betty beasley Dec 20, 2008

    i agree with the cmplaint, they are at this time taking money from
    my account without auth, this has been happening for months
    i have not ordered anything and do not even know who they are
    i am going to call the phone number as those have done and try to
    get it stopped. it is for sure fraud

    0 Votes

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