Ulta Beauty reviews and complaints 1
View all 433 complaintsUlta Beauty - Manger
On November 16th 2023 at 5:30pm I went into Ulta to return some products that were given to me from a client. I am a hairstylist and get gifts all the time. I wanted to return the products for a in store credit. I explained the situation and provided my Washington State drivers license to the manager. The manager kept looking at my id and me and then she’s like your not 5”5 and handed me my id back and said she didn’t feel comfortable doing the return. She embarrassed me and made me feel so uncomfortable. What kind of customer service is that? That is like telling someone they are fat because their drivers license says they weigh this much!
Claimed loss: $150 in product
Desired outcome: Please provide me a refund with an extra dollar amount for the embarrassment!
Latest Ulta Beauty Reviews
Store - 2779 S Market St, Gilbert, AZ 85295 Employee at Ulta Beauty- 7844 Rea Rd, Charlotte NC 28777 Gift card Service MangerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!