ShareBuilder

I bought shares in a vanguard mutual fund and without my consent the shares where sold.They charged me $20.00 to do so and want another 20 if I want back in.I told them I would pull all of my money out and their response was to tell me how to leave.The stock also went up 2.32% and I lost there also.This situation caused by them is cost me headache and in excess of $100.00.Thank you