Rooms To Go reviews and complaints 1
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Rooms To Go - Cindy Crawford’s tribeca sectional
Worse piece of furniture I have purchased. Looks terrible and only had about 7 months. Been back and forth with the store and warranty company. And now I have been ghosted with no response because there is not a rep in my area. I find that hard to believe when there's a huge store here. The cushions have lost shape, it's very uncomfortable, and feathers are constantly coming out of it. To pay over $2500 for a piece of furniture it should last for years. I wish I would have seen the reviews before I bought furniture from there company.
Desired outcome: Replacement couch
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The complaint has been investigated and resolved to the customer's satisfaction.
Rooms To Go customer support contacts
We are deeply disappointed to hear this! Please send us an email to TellUs@RoomsToGo.com with your order info and we'd be more than happy to look into this for you! - Tiffany
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