Jimmy John's reviews and complaints 1
View all 144 complaintsJimmy John's - Soggy sandwich
I placed my order around 1pm on july 19. I followed up on the order around 2pm because normally they arrive in about 45 min. The manager advises that the location is very short staffed and the driver had 5 to 6 deliveries to do on this last trip. I understand completely your short staffed, but at least a courtesy call that the delivery is going to be late would of gone along way with me... I ended up receiving my sandwich at 2:27pm. Soggy sandwich at that... who needs that.
Desired outcome: I would appreciate a partial credit for this meal. Order details: Order # [protected] order date is 7/19/2023 for delivery.
We have received your comment. Thank you!