Ulta Beauty reviews and complaints 1
View all 437 complaintsUlta Beauty - I want a full refund of my $250.00
My normal hairdresser at Ulta salon at Firewheel Mall is no longer there. So I booked at a different Ulta salon at Park and Preston in Plano. I didn't want to go to Firewheel because one of the salon persons there had turned my hair blue before. Lilly did my new haircut and foils at Park and Preston. My hair is ruined. She just bleached it. I am a 55 year old woman and It looks like I am trying to be 18 again. I have spent the last 4 years going to Lee at Firewheel mall. I used Lee when she was at Regis before too. I told Lilly not to cut my hair short but she just did whatever she wanted to do.
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