Menu
CEFCO Convenience Stores company logo
CEFCO Convenience Stores
reviews & complaints
CEFCO Convenience Stores company logo

CEFCO Convenience Stores

621 N Hewitt Dr, Hewitt, TX, 76643, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
P
10:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

CEFCO Convenience Stores - Being over charged on an advertised price

This started Oct 8th 2022 with the clerk overcharging me for an item. She refused to honor the posted price on the cooler stating she was told she was not allowed to over ride the system. Here we are on Nov 7, 2022 and they still have the lower price up and are over charging. All three store located on Hewitt Dr in Waco Tx are guilty of this. I contacted one manager (Tina) who bold faced lied to my twice stating it was a TABC RULE and then a Vender rule (I verified this was was false information by calling both TABC and the vender). I have now contacted the corporate office 3 times and have gotten no where. But that would explain the clerk telling me to go ahead and call corporate because they would still be standing no matter what. The deceptive trade practices act clearly states the ALL retail stores must honor the advertised price. I’m only one person who has been overcharged and treated like dirt when I call them out. Imagine how many others have been cheated. I do have photos and receipts to verify.

Desired outcome: I want an apology from the managers/employees as well as a promise that they will honor ALL advertised prices in the future to any and all customers.

Read full review of CEFCO Convenience Stores
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.