Einstein Bros Bagels

I was told to go back in line to use my app I waited 30 minutes when we ask the guy what's the issue he called my co worker a [censored] we recorded him this was @5811 bryant irvin in fort worth tx we asked for gm or manager he told us to get out of his line we called he said he was manager don't come back or call he hung up we called again he called my manager a [censored] again we work for the better business bureau we will never buy anything from any of your locations this guy is rude all the time we have emailed and called we never get anyone to call back this time i'm going to the local news this is horrible