Jack In The Box reviews and complaints 1
View all 898 complaintsJack In The Box - Order wrong service horrible and food horrible every time
I live near the jack and box on Buckner and John west this place the staff is always rude racist and the food matches.. I try my hardest to go to the other one off 30 everytime but it's always busy... I asked for mustard lettuce and pickle only 3 times at the order screen. Extra pickles because they put two pickles every time I order a burger. I'm allergic to mayonnaise and I get order with mayonnaise and tomato only I back up and to tell them and she acts like i'm not at the window.. I get out my car to knock like hey hello she gets attitude and says I didn't ask for that... Ma'am i'm allergic to mayonnaise I always say what I want... She snatches burger and rolls eyes.. Brings back another burger that's cold with 2 pickles on it as usual I drove off and went to make this review.. This is my 3rd time even going there in like 6 months I usually only get tacos because they fail at everything else if the manager is not there early in the day I presume i'm done with them and won't be returning they need some diversity of some kind in there it's not a taco stand and that's how they act like screw you we don't need your service.. They need new management
Desired outcome: check this place for sanitation issues food is in bad conditions after hrs.. they need some customer svc training and diversity they are rude racist and I will tell everyone to not come here online if nothing changes
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