H-E-B

I went to HEB plus at Saratoga in Corpus Christi TX, cashier take care of my cart auto put donation it call march of dime $10 without my permit. And when I asked her what is this amount she point me to the customer service. I really upset it is her fault and I have to het line 10 mins wait to solves her problem. I disappoint with the way of employees work at cashier

Your Saratoga plus Store in Corpus Christi is a complete disaster. Shelves have never been fully stocked since Louis Whetstone left as GM. A quarter of the store is now a toy section, plants improperly displayed on entrance instead of curbside and the floral department. Personal shoppers run over regular customers with their trolleys, half the time if you can locate an employee to ask a question, you are told to add the app to your phone and look it up or they glare at you and respond with very little interest. Most items are now HEB house brand with major brands becoming thinner all the time. New management has not kept the store stocked appropriately including the freezer area since Louis retired. If you are going to monopolize the market, make sure you have something for everyone. I am fed up with employees suggesting I go to the other side of town to find an item when my neighborhood abuts this store.
Two weeks since the freeze and we still are not completely stocked. You are a fail!