Menu
CB Residential Sales Ryan Homes 626 Sequoia Dr, Lexington, SC, 29073, US
Ryan Homes company logo
Ryan Homes
reviews & complaints
Ryan Homes company logo

Ryan Homes

626 Sequoia Dr, Lexington, SC, 29073, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
1:00 pm - 6:00 pm
Tue
11:00 am - 6:00 pm
Wed
11:00 am - 6:00 pm
Thu
11:00 am - 6:00 pm
Fri
11:00 am - 6:00 pm
Sat
11:00 am - 6:00 pm
Sun
1:00 pm - 6:00 pm
ComplaintsBoard
V
11:19 pm EDT

Ryan Homes - A nightmare with Ryan’s homes

At build we mentioned windows being unlevel and they denied it and said they would look and take care of it and didn't.  The window finally cracked, and we came in with levels to confirm that the windows had been fixed. At walkthrough someone misplaced a ladder and it fell on me causing a laceration on my back. My babies were with me and we could have been killed. Then we move in and we have a huge punch list, which when addressed the issues are made worse due to lack of workmanship. It is a year later and warranty is done, and they have not fixed the items. They have caused tremendous stress and chaos in my home and do not take ownership. The last thing we found is a foundation issue. Our walls are exposed you can see light at the bottom where the floor meets the wall. Water, air, bugs all kinds of things can come through the hole. It's affecting my electrical bill. They've unknowingly recorded us in our home. The last subcontractor slammed our home door because he was upset that he had installed damaged items after the second time it was being replaced and we asked him to remove it. The list is completely overwhelming to say the least. As of 4/8/21 we noticed the shingles on our roof loose. We also have the following issues:
Crackling floors upstairs
Unstable middle banister upstairs
Carpet coming apart
Sliding door broken
Windows unleveled
Doors ghosting
Unleveled walls, ceiling, granite, vanity, toilets
No padding on the second floor carpet where carpet meets the wall
Wrong door brackets and bent brackets
Inconsistent paint color
Mailbox installed without concrete
Showers cracked
Kitchen cabinets with water
damage and unleveled
Baseboards cracks
Doors sticking
Walls exposed to the exterior
Unfinished walls
Upstairs
We've reached out S.C. Department of Labor, Licensing and Regulation
110 Centerview Drive, Columbia, S.C. 29210 which is now investigating Ryan Homes. If you have experienced any issues I highly recommend you reach out as well.
 
Twitter: @SCDLLR
Facebook: @SCLLR
Website: www.llr.sc.gov

Desired outcome: Get it fix the proper way

Read full review of Ryan Homes
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.