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CB Timeshares and Vacation Rentals Palmera Vacation Club 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US
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Palmera Vacation Club
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Palmera Vacation Club company logo

Palmera Vacation Club

33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US
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2 complaints
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Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
9:00 am - 5:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
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6:03 pm EST
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Palmera Vacation Club - Timeshare Trade-in Terms & Cost and Membership, Maintenance Fee.

I have had this timeshare 4 years ago and I have never never been able to use it, I pay $9,500 and I still continue to pay the maintenance fee every month, and I have never been able to book because they are always busy and apart from that I still have to pay points, that makes me a theft and this company still does not want to cancel my contract.

I have a lot of time trying to contact them and they don't answer my emails and they don't give me a solution, the only thing I want is to cancel that contract

I would like you to please help me with that problem.

Claimed loss: You can keep that, the only thing I want is for them to cancel my contract, no matter what I lost, but I no longer want to keep an eye on something that I never use.

Desired outcome: I really appreciate you if you help me cancel my contract or if someone can help me solve it.

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7:49 pm EST

Palmera Vacation Club - $149 vacation package

In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. After purchasing, I was told to just click Book Me and schedule my trip. I have tried multiple times and never receive a response from the request. I called in late November and was told that my dates were not open to call again in January. In January 2022, I booked again and no response. I called again and was told that it would open the beginning of February. Same thing. This time I was told that I could book on March 1st. I booked that day and never received a response again. Tried again, no response. Called today (3/08/2022) and was told that they did not have an opening for the date requested. This is a scam or a response would have occurred. I have asked for management to call me but no phone call yet.

Desired outcome: No response

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