Family Dollar reviews and complaints 1
View all 2293 complaintsFamily Dollar - manager shelisa
On Saturday 7/6/19 around 630pm I walked into family dollar and was greeted and I responded with a hello. Cashier which was the manager at the time told me I needed to leave my bookbag at the front I responded this isn't a bookbag its MY PURSE. She then stated if I didnt leave my purse at the front I needed to stay at the front of the store or leave the store. I grabbed a birthday card and birthday bag and proceeded to check out when she had a coworker following me. I asked the Male worker was he security he said no I asked if he worked their he stated yes. I asked what is the policy on purses he stated their isn't one only bookbag. I responded well this isn't a bookbag it's my purse. And also the policy for whatever should be posted somewhere in the store. I then proceeded to the cashier which was the manager and she refused to ring me up stating I was being argumentative which I was speaking to the Male co worker which he WOULDN'T TELL ME HIS NAME AND DIDNT HAVE A NAME TAG ON. The cashier placed my things behind the counter so I proceeded and got another Birthday card and Birthday gift bag and asked someone I knew to pay for my items she refused to cash him out stating no cause he's purchasing the items for me and he can leave the store also. By now she made a call to 911. And I waited on the police to come. I know you have video and i want it reviewed because she was very racist towards me and the gentleman. It was discrimination on her part also. She need to be fired or reprimanded IMMEDIATELY. I spoke with 911 and also tried to call corporate while in the store. I also went up the road to another family dollar and had no issue what so ever afterwards. I do have my receipt for purchase. I also spoke with a manager by the name of Trevor at 830am on 7/8/19 to make him aware of the manager/cashier. He rushed me off the phone.
My contact info is: Rasheada Terry
[protected]
I also have a live feed on fb.
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I had a similar experience with Family Dollar in Lake placid, Florida, which also has ants and nasty employees. One day a manager just stood in the middle of the isle, watching me, as I was looking thru a bottom shelf right near the register. I looked up after a minute and she said you need to put your purse (I admit it’s more like a laptop case) behind the counter because I don’t want to have to stand here watching you. I was so shocked, I let her put it behind the counter. I WAS hesitating thinking what if they steal from it? But I was only going to be a few minutes so I let it go. I am so very proud of you for holding your ground! I’d love to know what the police said. EVERY employee at the Lake Placid, FL location is I’ll mannered. Most are REALLY slow. Their ants are quicker. It’s amazing anyone still goes there when the new dollar tree is in the same plaza. It’s also amazing that because of the dollar tree you would think they would do a major Rehaul on this store and its employees. I only go because they have ONE item, I use, at the lowest price I can find. But...then I often get side tracked. I’ve now decided to not go there and to pay a couple extra bucks (to a store I want to stay in business). P.S. All of the cards at The Dollar Tree are only $1.00 and the selection is huge! I love our Dollar Tree.