Staples reviews and complaints 1
View all 275 complaintsStaples - I checked the status of my order and found that it was canceled
I ordered a ink cartridge for my printer on Thursday, January 23 and delivery was promised January 24th. The order # is [protected]. I was worried about delivery of my order and so I checked the status of my order and found that it was canceled! I used the chat line find out why and their response if below
I am sorry to hear that your order was cancelled.
1/28/2020 01:49:03 PM
Reynaldo S.
Let me look into that for you.
1/28/2020 01:49:06 PM
Reynaldo S.
Is the name under ELIZEBETH HILL?
1/28/2020 01:51:19 PM
Customer
Yes it is
1/28/2020 01:51:26 PM
Reynaldo S.
Thanks.
1/28/2020 01:53:17 PM
Customer
I have been waiting for this order since Friday and I never got any indication my order was canceled?
1/28/2020 01:53:20 PM
Reynaldo S.
The order was cancelled by our Operations Department.
1/28/2020 01:55:26 PM
Customer
Why
1/28/2020 01:55:39 PM
Reynaldo S.
However, they have not provided the reason why it has been cancelled. They have provided a note for you to call 1-800-333-3330 and your call will be connected to them so that they can provide you the information on the cancellation.
1/28/2020 01:56:46 PM
Reynaldo S.
Is there anything else that I can assist you with aside from this?
1/28/2020 01:58:50 PM
Customer
I don't have the time or the patience. I am really upset that they did not have the common courtesy to contact me in any way. I will buy my supplies elsewhere and you can be assured that I will be letting my friends and associates know the about the terrible service provided to me from Staples
Elizebeth Hill
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