Children's Place reviews and complaints 1
View all 309 complaintsChildren's Place - Customer service
Hi my name is Marie and I purchased over $300 worth of clothing and shoes for my daughter last week and out of all the stuff she could not fit a black pair of shoes. I went into the store to return and a young lady name Shantel was very rude and not helpful. When she wanted my money she looked up my account etc. but when I wanted to return she said no. I spent over an hour looking for the transaction on my credit card because I was having issues with my children's place account and when I found the transaction she would still not return or exchange the product. Her response was oh well I can not help you and you can do what you want to do. I will not ever buy anything from children's place, especially the Allentown, PA location in Lehigh Valley mall. My business is not appreciated!
Desired outcome: An exchange or my money back/ customer service training for staff
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