Keranique reviews and complaints 1
View all 118 complaintsKeranique - charges
I fell for their d Wsvertisment for a free trial that would only cost me 7.95. However, no told me that I needed to return the product before 30 days or I would be charged 79.95. I told them I did not to receive further shipments, and today I received another one at an additional cost of 79.95. I called customer service and talked to a rude supervisor who kept telling me if I pay today they would give me a $20.00 credit. I dont want a 20.00 creidt I want a refund for all the money that was charged to my account for something that does nothing of what it claims. What a scam!
I am complaining about a charge on my credit card for 79.95 for what reason I do not know. I participated in a survey that sent me some FREE products, and I don't understand why I'm being charged this price. I believe this is fraud and false advertising, want can I do to prevent this from recurring.
My email address is vmnolen@gmail.com if you can reply.
They sent me a kit after the "free trial" and took full cost out of my bank account without notice. Over $200.00!