Days Inn reviews and complaints 2
View all 766 complaintsDays Inn - I'm complaining about the Hotel and the Manager at 3400 Airport Rd, Allentown PA
I book hotel stay through Wyndham Booking.com for June 21 to June 24. At check in at the front desk was a sign said $50.00 for deposit FOR DAMAGES. I book two rooms. Room 223 and 251. Before I book, I like to see what they have to offer at the Hotel. It shows waffle maker is the one I was looking for it was on the website. the first day it was a bug on the wall in one off my room. When the next day went to eat breakfast no waffle maker, I know that's was my grandkids wanted. While sitting at the table on the wall was thick stuff on the wall. My granddaughter did not want to eat. Walking the halls smell like Marijuana. Few doors door from my room somebody was Arguing and fighting. The guy punches the girl in the face and ran out the hotel and the Manager did not call the police. The air in one of the rooms was not action right My grandbaby sickle cell Then me and my family went to the pool while my fiancé stays in the bed to rest. I want back to the room he was mad about something i ask what he side he was sitting on the toilet naked, and the housekeeper did not knock he walk in the room we have DO NOT DISTURB SIGN on the door he got dress and walk down there to let them know. The hold time we were at the hotel they did not tell me anything or apologize. My fiancé said he feel violated of his privacy. When we sleep, he put something behind the door and keep wake up like he hears something, and I tell my family to put something behind their door because it's not safe. After checking out I went home and look at my banker count and notices someone hate into my account. I hurry and call my bank and put a claim in for FRAUD. So, my fiancé said call the hotel. I call and ask about it I talk to the manager He said for damage I told him no damage nowhere he said its little red juice on the sheet so I said I want to see it I will be there he said that he took a picture, and the girl is washing the sheet I told him that don't sound right for a businessman to help himself and take $320.00 out of my account for sheet with no call no email he need to go to jail for steeling my money and thank he hang up on me because I told he I'm taking him to court camera are in the hotel they don't lie. He was not professional.
Claimed loss: Privacy and money
Desired outcome: Please refund my money, and the manager is not good for your company he is so rude, and I would like an apology.
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Days Inn - hotel
I stayed at the Days inn by wyndham from Aug 11th 2019 -Sept 4th 2019. I must say it was a lonng very uncomfortable stay. The i was staying in a King suite first 4days in which i paid 109 a night then i heard from another check in they had chaeper split rooms due to having my family with me i switched to save money the room on 3rd floor was horrible lots of young staff who relax in rooms the smell of marijuana on 3rd floor each room then when you put up the sign do nkt disturb they still entered walked in on my spouse and I. 3 days in a row they did this last time 3housekeepers walked in as im getting dressed at that point i was furious i reported it to manager at the time she then moved me the next room floor was soak n wet from ac leak in which they were solely booked we had to stay there for a week until they moved us back to 2nd floor which is much better with older housekeepers. I was bitten by a bug my leg slowly turned red they bedding had makeup on it just nasty for prive. Lastly they advertise kitchenette for families in rooms i had a hotplate in which i was making my children food which set smoke alarm off i was yelled at insulted degraded by the indian man with turban think he is supervisor the so called owner also lied and told me upon check out i would get my $200 incidental back. Which never happened the halls smell of marijuana badly they didnt put any of thise guests out but because i made a meal for my kids they did this as it was my last to my name and i was homeless at the time
issue was never resolved
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