Petco reviews and complaints 1
View all 572 complaintsPetco - Grooming
I dropped off my almost 6 year old Coton de Tulear for a full grooming at Petco on August 8th. With instructions to even up her cut and round up her muzzle. The groomer had her for about and hour and a half. When I picked her up the groomer asked me if anyone has ever said that she bites when she is uncomfortable. Maggie has been being groom everything couple of months for all of her life. The groomer said she would like to make a recommendation that I should take her to a groomer that can muzzle her. I was a quite surprised by this.
But worse than this is the cut that she was given. The mouth has been completely cut down with no muzzle left. The rest of the body is so uneven it looks like I could have done a better job myself.
When I checked out the clerk asked me if I wanted to add a tip. When I declined he appeared to upset and did not respond when I thanked him and suggested a have a nice day.
Desired outcome: Full refund of 53.41
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