My Rush card was blocked, I haven't been able to access my funds that was sent to my card on September 9, 2020 I have mad repeated attempts to send documentation to prove my identity at lease 15 times, Rush is saying it too dark, it's not visible 15 times!!! This isn't fair to me as a customer that customer service can't be reached, that chats online are computers, no email address, every number only handles this or that ! All I ask is for my money to be sent to me or back to my jobs payroll department !!! Dorothy Todd
My card expired on 02 20 and I have yet to receive my new card. My social security benefits are been deposited on there and my card is blocked, my account is blocked. I need help all my bills are due and I have yet to receive help. I've called every number. I've chatted with everyone and sent in all my documents. I've been waiting for a long time for my card. They said they had sent out a new 32 day before the expired date. But I have yet to receive it. I've tried customer service, unblock my account, unblock my rushcard. I can't to noone, the number on the back of the card is hanging up. U can't chat anymore with paying for it.