Gap

I come to this store quite a lot but as I walked in the other day I asked an employee for a manager, very nice young lady she pointed me in the direction and they were all standing in a circle talking, one tall lady with short hair was extremely loud very unprofessional I couldn't stand it so I just waited in line, it really shocked me on how can they just stand there for so long as if they don't have a job to do, I was very disappointed.