Chipotle Mexican Grill

I ordered on line and prepaid for my order. I was told to pick up 1/2 after the order was placed, 6:30. When I got there the crowd waiting was quite large. If I hadn't prepaid for my order, I would have left. I received my order 7:30.
When I got home I was extremely disappointed. I've ordered from you in the past and the portions and quality of the food has been so much better. I ordered 2 steak bowls and one chicken bowl. The amounts I received in all the bowls combined was equal to what usually have been in one bowl