IKEA reviews and complaints 2
View all 379 complaintsIKEA - Refund
I have two letters for two items that were cancelled in November 2020 and the letter states "You will be refunded on the same form of payment used to make your purchase, including any service fees and taxes, within 7 business days." I called in December and was given a BS excuse that it will take at 6 weeks. IKEA is using the covid public health crisis as an excuse to hold onto money and not issue refunds. I explained that the transaction is an electronic one that is done remotely and that I thought it was disgraceful and dishonest to tell people 7 days and then hold the money hostage. It is now Jan 2021 and still no refund. I will gladly provide all the refund details privately but with the numbers below IKEA can see they have not sent back my money.
Refund Reference Number: [protected]
Refund Reference Number: [protected]
Desired outcome: Refund plus interest
IKEA - Very rude cashier
was there yesterday, the cashier (her name is Michelle, i believe it was cashier counter #8 or 10) was extremely rude. Asked me to take stuff out of my bags like she was ordering tacos in a drive-thru lane. when i lay out all the items right next to her (i would say about 12" away from the chair she was sitting on) she kept staring at the good and refused to count all 7 of them while repeatly asking me "how many?" and "hand them over to me". when i told her i was not going to do her job she gave me the F word and said i aint doing this shxt no more and get ur shxt out of here. and when i asked for a store manager and her name she said i dont need to know her name and if i want to know, i can ask someone else.
having a reason to sit does not mean she has any reasons to be rude and cuss at the customers. a staff in a self serve store should respect others like all other stores, period.
no idea who you are calling an a hole and no idea why are you talking about the "as is" problem on this thread, since there is no "as is" issues here. maybe we should all be laughing at you because you ridiculously replied to the wrong thread and ridiculously calling out the wrong people.
The complaint has been investigated and resolved to the customer’s satisfaction.
listen, you're an idiot. It says ALL OVER that AS-IS sales are FINAL SALE. where the hell do you come from and NOT know what FINAL SALE means?! No returns, no exchanges, no nothing. If you don't know if it'll fit - don't effing buy it. If you're so cheap that you need to shop in the as-is section, maybe you need to re-evaluate yourself before you have a conniption. Just because you're dumb, doesn't mean everyone else is. The cashiers there don't sit unless they have a valid reason - ie they're pregnant, injured, or disabled. So before you go nuts on the girl, maybe she had a real reason not to get up. Ikea is a SELF SERVE STORE, that's how they keep prices low :) AND i'm sure they were all laughing at you because you're ridiculous. Learn to read, a-hole.
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