The UPS Store reviews and complaints 1
View all 355 complaintsThe UPS Store - employee conduct, unknown name
On 04/03/2019 I arrived at this UPS Store location at 5:50pm to have a document notorized. Once I informed the woman lounging in a chair at the counter with her feet up on the counter why I was there, she stated that "we don't do notary the last five minutes of the day". I began to check my watch, and apparently realizing it was more than five minutes to close, this woman then stated, "actually we don't do no notary the last half-hour". I asked, "you first said five minutes, now you say half-hour"? This crass person then stated, "either way, I'm not doing no notary for you anyways!" I left the store and then this CRAP-tastic employee then decides to continue to berate at me in the parking lot as she comes out to take store signage inside, yelling to me as I'm getting into my vehicle, WITH my 10 year old son, NO LESS.
I can unequivocally state that, I MIGHT - ONLY might, utilize UPS Store services in the future, but that I sure as HECK, will NEVER patronize this Store EVER again. This employee was a black woman, closing the store on this day previously mentioned at the beginning of this complaint. If I were the franchise owner: first, I would NEVER have hired such a person; second, I would terminate her employment IMMEDIATELY. A person who exhibits such conduct brings great shame and negative reviews upon the company as a whole.
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