Neiman Marcus / The Neiman Marcus Group reviews and complaints 1
View all 78 complaintsNeiman Marcus / The Neiman Marcus Group - Creed/manager Maria in Las Vegas!
As a loyal client, I have made several purchases of fragrances. I acquired the product "Creed Carmina," which has resulted in the occurrence of skin eruptions on my breast area where it was applied. I visited the shop in order to engage in a transaction involving an exchange of goods or services. The sales representative demonstrated exceptional proficiency. The store's manager, Maria in Las Vegas, exhibited unfriendly, unwelcoming, and rude behavior. The manager shown a lack of compassion for my skin irritation caused by the fragrance, and proceeded to abruptly end the conversation, walking away while bidding farewell. It seemed as if she had a reluctance to be inconvenienced. She spoke with me in a manner that disregarded my professional status and failed to acknowledge the benefits she could provide me as an existing client.
Desired outcome: Exchange or refund!
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