L'Core Paris reviews and complaints 1
View all 19 complaintsL'Core Paris - eye serum
I was given a sample of an eye cream. After having it applied to both eyes and purchasing the products, I left. Later I had to remove the residue to to irritation to my eyes and skin, I returned to the boutique in front of The Paris Hotel next to Hexx restaurant. The employees were evasive and defensive. They took my receipt and said I had to email the address and get a response before they would consider helping me. This is supposed to be an upscale line of skin care. I expected better customer service.
I was finally able to return the products after reaching the right person in customer service.
The customer service of whomever owns the boutique agreed to let me return the products. However, it was raining in las Vegas and they closed the shop for the day. I asked if they had another location because I would not be in Vegas on Tuesday. I have not been responded to.
Dear customer, we apologize for any inconvenience caused. please contact our office so we can assist you in this matter lasvegascosmetic@gmail.com
Thank you for following up. I need to return the product. How do you suggest I contact you?