Pearle Vision reviews and complaints 1
View all 132 complaintsPearle Vision - Contact lenses exchange issue
I purchased my contacts from Pearl Vision & they told me that if I needed to exchange or returned them for any reason that they will gladly take them as long as they were not open or expired! So my right eye prescription changed & I asked them to exchanged 3 unopened and unexpired boxes, they refused & gave me nonsense excuses! I called the contact lenses company & they told me that they do not know why they would not take them back! so I asked if I can mail them back directly, but they said that I have to take them to the place where I purchased them & that then the place will have to mail them back to them. Pretty much they do not deal with the consumer. I would like someone from the Pearl Vision to step up the plate & do the right thing!
Desired outcome: I want my contacts exchanged
Latest Pearle Vision Reviews
Warranty Not given information about lenses prior to purchasing Getting my glasses correctly. Pearle Vision at 1518 E. Battlefield Rd. Springfield, MO (417-708-6163) Money refunded for returned lensGiving a Voice to Consumers
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