Rent-A-Center

My name is Kiara I ordered from rent a center starting in February of this year when I ordered they didn't take an ID or even ask for any information they just took my card number and that's it when it came to the delivery the driver did not help us bring anything upstairs then when we finally got everything upstairs everything except for my couch was missing pieces (screws, parts, bed slates) so we had to drive all the way there which is a distance to pick up all missing parts. The next issue is I fell on tough times with paying my bill due to covid so I was a little behind and one day I was out looking for a new job and I get a phone call asking me if I was home and it was the driver who was outside my house no later than 5 minutes I get a call from 3 of my neighbors telling me there's a man yelling about his money outside my house 2 of my neighbors called the landlord so I got on the phone with the manager and he told me he wasn't going to tell the driver to leave unless I give them a payment of $620.00 I was trying to reason with them and let them know I'm on tough times and I don't need to lose my apartment too and they didn't care they made the driver stand there yelling and he parked right in front of the stairs where no one can walk down the stairs or up the stairs I went back and forth with this manager pleading for them to make this man leave and they did not care and they hung up on me twice finally I decided to give them the last $400.00 I had and my fiancé gave them the rest just to make it stop. I even spoke to the district manager and he threatened me (because when I first got the furniture I didn't sign anything no contract no nothing!) so he threatened me that since I didn't have a contract he was going to tell the police I stole the merchandise even though I have text messages to prove I didn't anyone who is reading this please do not order anything from them their prices are inflated and they are very rude and only care about money not their customers and to add insult to injury they called me the next day after all the pain and suffering they caused me they called again for another payment the next day they are insensitive and the worst place I have ever ordered from! BTW if you're wondering what rent a center store I am referring to it's the one in New Brunswick NJ