Buffalo Wild Wings

Sadly the Buffalo Wild Wings in Charlotte North Carolina Northlake location refused to resolve or offer any possible explanation for why I received all drums despite chicken shortage.

I have never received all DRUMS before. I did not make a special request for a mix of drums or flats so to my surprise, the cook decided to give me whatever came out of the grease.

The manager was unapologetic and annoyed when I called TWICE. The first employee (female) said due to chicken shortage, I should NOT have received all flats or all drums.

I dont know what logistics in the chicken industry were discussed but this restaurant simply makes up their own reasons even if they dont make sense. Nothing was stated to me or shown on the online ordering anything about receiving all drums or all flats. They were overcooked as well. And I ALWAYS receive celery/carrots with my wings... no BRAINER. Today the excuse was "well if you eat in the restaurant we just give them to you for free but when you order online, you MUST ask for them and they cost extra." Again DUMB logic from management. No compensation or anything for spending my money there. I will go to East Coast Wings from now on. They dont have "chicken excuses".