Entergy

The last few months my apartment managers and I have called numerous times due to a high voltage issue. No one ever showed up! I have spent thousands of dollars in damaged appliances and replacing them. My kids and I constantly get shocked by sinks and bathtub knobs and now we have to move due to it which is another 1, 000 or so! My bill is also too high due to high voltage unresolved. So yes I am behind on my payments for good reason.
Not to mention entergy doesn't care about my families safety and now wants to turn my power off!