Americas Best Value Inn

Checked in this past Thursday AC has not been working in room at all my girlfriend called the front desk several times asking them if they were going to fix the AC she was told yes it has been submitted to maintenance while after three days of been not fixing it I went to the desk myself and was told not any paperwork or work order or you sure she called the right hotel I have phone logs to prove that she did call them several times and now they are saying oh we ignore request from third parties I'm not a third-party nor is she she was calling on my behalf because I was not able to do to work. Extremely upset that this would happen being told one thing and just blowing off anything that was said I'm in town to work at the power plant and I work from 5 AM to 5 PM so I don't see what the problem was asking my girlfriend to call and tell them how the AC is not working while they were there but they chose to ignore anything

The manager is as rude as she can be yelling at us that she "just cleaned the lobby" when we tried to get coffee. Smiled and got sarcastic and rude about a surprise rate increase when asked about it, our hotel was raided by the police during our stay, we were clean and quiet and sat and watched drug deals between guests and front desk personnel, our room smelled like sewage half the time and I ended up sick and in the hospital (which will be addressed by an attorney), I had to ask for sheets to change my own bed, if you're a person staying more than a week, which most guests are, you're treated poorly no matter what situation you're in. This is by far the worst place I've ever been to. We have flies and bed bugs infesting our room and now have to check out early and lose money we just don't have. This place added insult to injury to an already crisis situation for us and I have my sixteen year old son with me.