In late October, 2008 my checking account was overdrawn on 3 items, and the same 3 items continued to hit and accumulate overdraft charges at $35 a crack. There was another item that showed up that was an error and should not have been there at all...again, more OD charges hitting multiple times.The OD fees were so excessive that any money I did get I needed to live on and could not sacfifice to these fees. Finally almost 60 days later I got a nice check for about $1200 and cashed it and went to see my Wells Fargo Branch manager. Matt Kaillail is the biggest ### in the world. He never did return any of the calls I made and as I was forced to deal with a Personal Banker named Tamieka, she was the go betweeen. Even she was not professional enough to return calls except when I came into the branch on a daily basis trying to chase down a answer. I was told that Matt had the information was on vacation and would "Take care of it on Monday". so believeing this jerk, I deposited $800 to bring my account current thinking that Take care of it would mean reversing the almost $600 in OD charges that had accrued to date...these fees are pure profit and can be waived and it is no skin off anyones nose! Instead of calling me as Tamieka promised he would, I got a call from her telling me that he had looked into it and because there was no "Bank Error" he was not going to reverse the fees. Basically they stole from me $600 I badly needed to pay bills etc. I went through this last week', my 9 year old sons birthday and Thanksgiving weekend with virtually no money because of this lying no count thief at the Wells Fargo in McKinney! I intent to find out who his boss is and start chewing my way up the food chain until I get my $600 back and get this ### fired! This is not the way to tell your customers that they are important to you and you want to keep them. Matt told me this morning when I went to visit him in his office. "If you cannot manage your account it is not our fault". What a jerk! I will tell everyone I come in contact with to stay away from WF and especially that branch and that bald headed ### Matt Kaillail. I opened up an account with what little money I had left with Bank of America and told them all to F off!